Community Manager

About the Company

away is dedicated to crafting thoughtfully designed, flexible workspaces that focus on people instead of just businesses. Their mission centers on building tight-knit, trustworthy communities where founders, teams, and professionals experience a strong sense of belonging. Inspired by hospitality, design, and genuine human connections, away offers more than desks or offices; they create environments that foster focus, collaboration, and growth.

Role Summary

The role of Community Manager at away’s coworking location in Vizag calls for a passionate, dynamic individual skilled in nurturing community spirit and enhancing coworking culture. This position is pivotal to the community’s success by developing meaningful relationships, providing excellent experiences, and ensuring daily operations run seamlessly.

Key Duties

• Engage actively with members to foster relationships, encourage collaboration, and cultivate a warm, inclusive atmosphere.
• Handle member issues with empathy and professionalism to promote harmony.
• Gather and evaluate member feedback to enhance service quality and overall coworking experience.
• Oversee workspace maintenance, ensuring it remains attractive, functional, and welcoming.
• Coordinate with vendors for cleaning, upkeep, and technology-related needs.
• Maintain safety protocols and ensure compliance with relevant regulations.
• Lead workspace tours and facilitate smooth onboarding for newcomers.
• Promote member retention by organizing engaging events and personalized outreach.
• Develop strategic partnerships to expand member benefits.
• Provide exceptional front office service including visitor reception, call management, mail handling, and scheduling tasks.

Required Qualifications and Skills

• Two to three years of experience in community management, hospitality, coworking, or facility administration.
• Excellent communication skills in English; knowledge of Hindi and/or Telugu is advantageous.
• A warm, approachable demeanor with a strong customer-focused attitude.
• Comfortable using coworking platforms, CRM systems, and digital productivity tools.
• Good insight into the local Vizag business community and networking capability.
• Strong multitasking, organizational prowess, and vendor coordination skills.
• Proficient problem-solving abilities to tactfully resolve concerns and conflicts.
• Keen interest in startups, entrepreneurship, and fostering collaborative environments.

Additional Information

• Compensation ranges from ₹20,000 to ₹25,000 monthly (CTC), dependent on experience and suitability.
• The role includes a probationary period of six months to assess mutual fit.
• away operates with high ownership, minimal hierarchical structure, and embraces transparency fostering a "teal" organizational culture.
• They welcome energetic candidates bringing innovative ideas and aiming to grow alongside the company.
• Join a fast-expanding brand that is redefining India’s workspace future in a stimulating, team-driven setting.

Application Process

Applicants should demonstrate their suitability by explaining why they're ideal for the role. The selection includes a personality and problem-solving evaluation plus a creative exercise to showcase their approach and execution abilities.