Business Support Lead

About the Role and Company

Join a leading professional services firm committed to making a meaningful impact. We seek a dedicated Business Support Lead to join our Auckland or Wellington team, who values curiosity, passion, and collaboration. This role is central to delivering smooth operational support and strategic insight across multiple portfolios, helping senior leaders navigate a fast-moving environment effectively.

Key Responsibilities

• Support Portfolio Leads with everyday operations and preparation of leadership meeting materials including reports and presentations.
• Assist with annual business planning and monitor the progress of key initiatives.
• Manage billing activities such as tracking Work In Progress reports, resolving financial issues, and ensuring accuracy and timeliness of financial processes.
• Generate regular performance reports, analyze data to uncover trends, and provide insights that aid decision-making.
• Organize and facilitate essential monthly performance meetings and forums by preparing agendas, arranging logistics, and monitoring action items.
• Coordinate team and portfolio events, handling venue arrangements, logistics, and stakeholder communications.
• Support internal communications and activities designed to boost team engagement across the portfolios.
• Identify opportunities for operational improvements and contribute proactively to continuous process enhancements.

Qualifications and Expertise

• Past experience in roles like Personal Assistant, Team Coordinator, or Project Coordinator.
• Background in a professional services or corporate setting.
• Exceptional organizational skills capable of juggling multiple tasks simultaneously.
• Strong attention to detail combined with excellent forward-planning abilities.
• Clear and confident communication skills, adept at interacting effectively with stakeholders at various levels.
• Analytical proficiency to review data and extract actionable insights supporting decision-making.
• Proven capability in building and maintaining robust internal and external relationships.
• High professionalism and ability to manage confidential information discreetly.
• A proactive, problem-solving attitude with a willingness to assume ownership and responsibility.
• Comfort dealing with a dynamic, fast-paced work environment.
• A curious mindset with genuine interest in business operations.
• The confidence to propose improvements and challenge existing work methods when appropriate.

Additional Details

This position embodies a commitment to creating meaningful outcomes for clients, communities, and people through intentional efforts. Our culture prioritizes inclusion, respect, and opportunity for all team members to thrive and grow. We encourage applications from diverse backgrounds, welcoming those passionate and capable even if all criteria or qualifications are not perfectly met.

Benefits

• Flexible work arrangements to fit personal and organizational needs.
• Subsidized professional qualifications and paid membership fees.
• Health insurance subsidies and income protection insurance coverage.
• 22 days of annual leave entitlement.
• Social events, sports teams, and monthly company gatherings.
• A strong focus on wellness, well-being, community volunteering, and sustainability initiatives.

Important Notes

Please be aware of phishing scams; legitimate communications occur only from official company domains. Applications will be accepted until all vacancies are filled.