Account Manager

Role Overview

The Account Manager for Core Group in the consumer electronics sector functions as the principal liaison between the company and its clients. This role focuses on understanding client objectives, anticipating their requirements, and delivering customized solutions that boost sales performance and improve customer satisfaction. The position demands meeting sales targets, training reseller teams, managing merchandising efforts, and effectively handling accounts to satisfy strategic brand and company goals.

Primary Responsibilities

• Create and execute quarterly and yearly business plans per retailer to surpass sales goals.
• Drive partner business growth across multiple facets through agreed-upon strategies.
• Evaluate and pinpoint critical factors, deadlines, and steps to expand Apple’s market share and contribution per retailer.
• Effectively communicate the value of the brand to retailers and highlight its effect on their profitability.
• Build and uphold productive commercial relationships with retail partners and sales teams.
• Secure firm orders aligning with retailer-specific sales targets.
• Analyze stock levels for each retailer to ensure accountable account oversight.
• Consistently meet quarterly and annual sales objectives.
• Identify and exploit additional revenue opportunities within channels via strategic planning.
• Handle reporting duties internally and with resellers promptly and accurately.
• Determine appropriate stock parameters for each reseller and enforce plans to maintain levels within these standards.
• Submit comprehensive weekly sell-out reports punctually.
• Oversee monthly partner billing and expenditures according to budget limits.
• Manage client contracts and agreements upon management’s request.
• Support new account applications by following through on contract finalization.
• Conduct account assessments and manage outstanding payments.
• Process product returns effectively.
• Enhance brand visibility in retail environments by leading merchandising initiatives in collaboration with head office.

Qualifications and Experience

• Possession of a Senior Certificate.
• A minimum of three years’ work experience in retail supply or telecommunications sectors.

Core Skills

• Expertise in relationship management.
• Strong sales and negotiation capabilities.
• Excellent communication and presentation proficiency.