Account Manager - South Australia Country North Region

About the Role

Join Holcim Australia's South Australia Country North Region as an Account Manager, with locations available in Port Augusta, Port Pirie, or Whyalla. Holcim, a global leader in sustainable building materials, offers a permanent full-time opportunity to manage customer sales within the Concrete Business. This role emphasizes strong sales and account management expertise combined with customer-centric solution selling. Concrete knowledge is not required upfront as training will be provided.

Company Overview

Holcim is a worldwide pioneer in sustainable construction materials, delivering value across infrastructure, industry, and buildings with premium products such as ECOPact® low-carbon concrete and ECOPlanet® low-carbon cement. Headquartered in Zug, Switzerland, with over 45,000 employees in 43 countries, Holcim Australia and New Zealand supplies cement, aggregates, ready-mix concrete, and engineered concrete solutions. The company has a rich history dating back to 1888 and is recognized as a Top Employer 2026 for fostering a world-class workplace.

Responsibilities

• Develop and maintain strong relationships with customers to identify construction material supply opportunities.
• Generate and convert new business leads effectively.
• Enhance brand loyalty and increase revenue streams.
• Implement structured, tailored customer contact plans aligning with budgetary sales targets.
• Manage and strengthen positive customer relationships promoting loyalty.
• Identify and pursue new business, product, and project prospects within existing accounts.
• Address and resolve customer disputes or complaints professionally and promptly, both onsite and remotely.
• Coordinate with internal teams to ensure clear accountabilities and effective issue resolution.
• Promote the complete product and service range within the assigned territory to maximize sales potential.
• Keep customer databases accurate and up to date.
• Monitor market trends, competitive activity, risks, and opportunities within the territory.
• Foster collaborative relationships with relevant internal staff impacting customer experiences.

Candidate Profile

• Proven B2B sales experience preferably within Concrete, Construction, or Building Materials sectors.
• Strong interpersonal skills to develop rapport and customer trust.
• Expertise in crafting value-driven solutions to meet customer needs.
• High proficiency in Microsoft Word, Excel, PowerPoint, SAP, and related systems.
• Experience in dispute resolution and managing claims.
• Team-oriented with excellent communication skills.
• Ability to communicate effectively across internal and external stakeholders.

Additional Information

The role requires flexibility in location across Port Augusta, Port Pirie, or Whyalla and involves frequent regional travel. Holcim values a diverse and inclusive workplace where all employees can bring their authentic selves to work, promoting equality regardless of background or identity. Candidates must have valid Australian work rights without restrictions on duration or hours. Aboriginal and Torres Strait Islander peoples are encouraged to apply. Holcim does not accept unsolicited resumes from third-party recruiters.

Compensation and Benefits

• Competitive salary package including 14% superannuation.
• Fully maintained company vehicle provided.
• Opportunity to participate in a Sales Incentive Scheme.
• Supportive management environment focused on realistic goals and recognition of achievements.