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About the Company

Sway is a rapidly expanding technology and logistics startup focused on revolutionizing delivery and returns for e-commerce brands and third-party logistics providers (3PLs). Our platform combines a network of driver partners with route optimization technology to create an on-demand delivery experience as simple and convenient as ridesharing or food delivery services.

Our mission centers on making online shopping and returns effortless by optimizing last-mile delivery, a crucial element of the e-commerce process. Supported by venture capital investors in Los Angeles and New York, and led by founders and operators from renowned companies such as Allbirds, Warby Parker, Uber, and Pitney Bowes, Sway is positioned for transformative growth.

Role Overview

We are looking for an Account Executive to fuel growth through establishing and expanding partnerships with brands and retailers. This position involves managing the entire sales process ranging from prospecting and relationship management to negotiations and closing lucrative contracts. The role provides an opportunity to collaborate closely with senior leadership and diverse teams to deliver solutions that foster client success.

This position plays a pivotal role in laying the sales groundwork, forming strategic partnerships, and influencing the trajectory of company growth. It is suitable for highly driven sales professionals who excel in dynamic startup environments and enjoy building deep, complex business relationships.

Key Responsibilities

Manage the full sales funnel including lead generation, discovery, crafting solutions, presentations, negotiation, and contract finalization.
Develop and sustain a robust sales pipeline through targeted outreach and account growth initiatives.
Target brands, retailers, and businesses with multiple locations to uncover new revenue streams.
Formulate account plans that broaden Sway’s footprint within prioritized markets and among key customers.
Regularly exceed set revenue objectives on a monthly, quarterly, and annual basis.
Work closely with clients to identify business needs and challenges, tailoring the company’s offerings accordingly.
Establish and maintain trusted relationships with important stakeholders, acting as a strategic advisor throughout the client lifecycle.
Coordinate with Finance, Operations, Product, and Technology teams to ensure smooth onboarding and sustained success for clients.
Stay informed on industry developments, competitor actions, and market trends to refine sales approaches and strategies.
Accurately maintain sales pipeline metrics, forecasts, and reports through CRM tools.

Candidate Requirements

Essential Qualifications:

A minimum of four years in B2B sales with proven success in selling complex products or solutions.
Demonstrated ability to control all stages of the sales cycle from lead creation through closing.
Excellent communication, presentation, and interpersonal abilities.
Proficiency in managing multiple sales opportunities and effective prioritization in a fast-paced setting.
Strong commercial insight to identify and address customer challenges with effective solutions.
Experience utilizing CRM platforms such as Salesforce or HubSpot.
A results-driven attitude that consistently meets or surpasses sales goals.

Preferred Attributes:

Background in selling last-mile logistics, e-commerce, SaaS, technology solutions, or operational products.
Established contacts within brands, retail chains, marketplaces, or business networks with multiple locations.
Experience engaging with operational, supply chain, retail, or logistics departments.
Previous roles in high-growth startups or companies undergoing scaling.
Expertise managing strategic accounts and expanding revenue opportunities.

Why Work at Sway

Join an innovative startup shaping the evolving logistics and returns landscape.
Contribute significantly by cultivating customer partnerships and influencing company growth.
Enjoy comprehensive healthcare including medical, dental, and vision insurance.
Benefit from unlimited paid time off promoting work-life balance.
Opportunity to acquire stock options representing a stake in company success.
Work within a collaborative environment that values ownership, innovation, and results-driven execution.

The Sway Culture

The Advantage Is Us: We support one another, lead with humility, and believe teamwork creates outstanding outcomes.
Own It: We take initiative and accountability, viewing challenges as chances to improve Sway.
Always In Motion: We act with urgency, adapt to change frequently, and continuously seek improvement.
Numbers Then Instinct: Data-informed decision-making combined with experience guides our choices.
Every Moment Matters: Attention to detail shapes customer experience; every interaction is valued and optimized.

Work Arrangement & Compensation

This role is based remotely or hybrid, with preference for candidates located in Los Angeles or New York. The salary range for this position is $100,000 to $125,000 annually, reflecting the hybrid or fully remote engagement.

Account Executive