Vice President of Global Operations

About Southern Cross Group, L.L.C.

Southern Cross Group, L.L.C., headquartered in Greenwich, Connecticut, specializes in telecommunications, offering dependable solutions and services to a wide client base. The company emphasizes innovation, performance, and customer-focused service within a professional environment, presenting opportunities for contributing to a specialized telecommunications business.

Role Overview

The Vice President of Global Operations is a full-time remote position responsible for overseeing comprehensive operational performance across international markets. This leadership role involves crafting and implementing operational strategies aligned with business goals to optimize efficiency and uphold high service standards.

Key Responsibilities

• Lead global operations teams managing day-to-day functions to ensure seamless execution across regions.
• Optimize operational processes and workflows to boost efficiency and effectiveness.
• Coordinate supply chain activities involving multiple regions, including vendor and logistics management.
• Align operations with overarching strategic initiatives to support business objectives.
• Manage key projects with attention to timelines, budgets, and stakeholder engagement across borders.
• Continuously monitor operational metrics and implement improvement programs to drive excellence.
• Collaborate closely with finance, sales, technology, and customer service leaders to maintain operational harmony.
• Review performance data regularly, assess risks, and ensure adherence to applicable standards and regulatory requirements.

Qualifications and Experience

• Proven track record in global operations management and operational excellence within complex environments.
• Strong expertise in supply chain management, including vendor coordination and resource planning across diverse regions.
• Strategic planning capabilities to integrate operational objectives with long-term business goals.
• Advanced project management skills managing cross-border initiatives effectively.
• Demonstrated leadership in building and mentoring distributed teams fostering accountability and continuous improvement culture.
• Excellent analytical, problem-solving, and decision-making skills with a data-driven approach.
• Exceptional communication abilities for effective collaboration with executive leadership and external stakeholders.
• Bachelor’s degree in Business, Operations, Engineering, or related discipline; advanced degree (MBA or equivalent) is preferred.
• Experience in telecommunications or related sectors globally is highly advantageous.