Training & Development Associate

Role Overview

We are looking for a Training & Development Associate to remotely support the planning, design, coordination, and delivery of dynamic learning solutions. This role collaborates with various stakeholders and teams to ensure the effective execution of training programs across virtual, instructor-led, and digital platforms. The ideal candidate excels at managing diverse learning projects while ensuring an outstanding experience for learners.

Key Responsibilities

• Manage and assist learning and development initiatives from initial planning through to program delivery.
• Engage with stakeholders to capture requirements and regularly update them on project progress.
• Maintain detailed project documentation including timelines, milestones, and risk tracking.
• Coordinate training activities across various modalities such as live virtual sessions and digital platforms.
• Communicate with learners and provide support before, during, and after training events.
• Work alongside subject matter experts and operational teams to create high-quality learning experiences.
• Identify and address project risks to guarantee successful outcomes.
• Measure and report on program metrics, key performance indicators, budgets, and training effectiveness.
• Organize meetings, rehearsal sessions, and reviews to facilitate program readiness.
• Contribute to ongoing improvements and enhancements of learning programs.

Candidate Requirements

• At least three years of experience in Training & Development, Learning & Development, or Project Coordination roles.
• Familiarity with virtual and digital learning program environments.
• Strong organizational and project management capabilities.
• Customer-oriented communication skills and a client-service focus.
• Analytical mindset with adept problem-solving skills.
• Proficiency in Microsoft 365 suite including Excel, Word, PowerPoint, Outlook, Teams, SharePoint, and OneDrive.
• Self-driven with the ability to work independently and handle multiple priorities effectively.

Preferred Qualifications

• Bachelor's degree is preferred.
• Professional services industry experience is beneficial.
• Background with Big 4 firms is considered a plus.
• Experience working with Learning Management Systems (LMS).
• Exposure to supporting enterprise-wide learning programs.

Additional Information

Compensation is subject to various factors such as education, experience, performance, and location, with pay ranges reflective of these criteria and may be adjusted over time. Benefits available to eligible employees include medical, dental, vision insurance, HSA, FSA, 401(k), and life/disability insurance. Paid time off is available for salaried employees, while hourly employees may have paid sick leave depending on legal requirements.

This role does not qualify for bonuses, commissions, or incentives.

Equal employment opportunities are extended to all applicants regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, or disability.

Applicants should be aware that by applying, they consent to receiving communications by phone, email, or text from the employer and its affiliates, with options to stop messages provided.