Trainee Car Sales Executive

Job Introduction

We are seeking a Trainee Sales Executive, also known as a Brand Specialist, to join our Volvo dealership located in Leamington Spa. This entry-level role provides a fantastic opportunity to start a career in automotive sales with comprehensive training and ongoing support to build your knowledge and confidence for advancement into a full Sales Executive position.

Work Schedule

The role involves working Monday through Saturday with one weekday off and participating in a Sunday rota. Working hours are from 8:30 AM to 6:00 PM Monday to Friday, 9:00 AM to 5:00 PM on Saturdays, and 10:00 AM to 4:00 PM on Sundays.

Primary Responsibilities

• Maintaining a friendly and customer-centric sales environment.
• Assisting customers via phone, email, LiveChat, and face-to-face inquiries.
• Building strong connections with customers, understanding their requirements, and confidently showcasing the Volvo vehicle range.
• Conducting engaging vehicle presentations and technology demonstrations.
• Organizing photography for used vehicles for online advertising and aiding with vehicle preparation for customers.
• Supporting Sales Executives by following up on inquiries, prospecting, and seeking new sales opportunities.
• Learning to present financing and additional product options tailored to customer needs and company guidelines.
• Ensuring accurate logging of all customer and vehicle information per FCA and data protection regulations.
• Promoting the value of both new and used vehicles aligning with company and Volvo trade policies.
• Providing an outstanding customer experience throughout every stage of the purchasing process.
• Continuously developing skills to progress into a Sales Executive role.

Candidate Profile

• No prior motor trade or sales experience required; strong customer service skills and enjoyment in working with people are essential.
• Ideal for candidates from retail, hospitality, leisure, or customer service sectors aiming for a sales career.
• Motivated, eager to learn, and passionate about delivering excellent customer service.
• Ability to quickly connect and build relationships with customers.
• Positive mindset with ambition to enhance skills and meet personal and team objectives.
• Strong communication and organizational abilities.
• Potential to develop a successful career in the automotive industry.
• Possession of a valid UK driving license is mandatory.
• Previous automotive experience is advantageous but not necessary due to full training and continuous development provided.

Employee Benefits

• 25 days of annual holiday plus bank holidays.
• Company pension scheme.
• Access to a wellness programme.
• Paid sick leave.
• Group life insurance coverage.
• Staff discounts on vehicle servicing.
• Discounts on various retailers, restaurants, cinemas, and holidays through Listers Benefits.
• Incentives for long service and employee loyalty.
• Staff referral bonuses.
• Opportunities to obtain in-house, manufacturer, and professional qualifications.
• Participation in company events.

About Listers Group

Established in 1979, Listers Group is among the largest privately owned motor retailer groups in the UK, representing numerous premium automotive brands in multiple regions. Our strength lies in our dedicated team. We offer comprehensive employee support across all departments and encourage applicants interested in building a career in the automotive retail industry to apply.