Telesales Executive

Job Overview

The role of the Sales Telecaller involves reaching out to solar industry stakeholders such as installers, EPC firms, dealers, and distributors throughout India. The primary objective is to communicate the advantages of the Solurja App and convert these prospects into paying customers by marketing vendor lead packages. This position demands excellent communication, persuasive skills, confidence in conducting sales discussions, and a focus on meeting targets.

Primary Duties

• Proactively call potential solar vendors from the database supplied.
• Present the Solurja App along with its key features to prospects.
• Detail the vendor registration process and available package options.
• Motivate vendors to complete purchases of lead packages.
• Consistently follow up until successful sales conversion.
• Meet or surpass daily, weekly, and monthly sales goals.
• Address customer objections with professionalism.
• Develop trust with vendors by assuring the quality of leads provided.
• Encourage upselling of premium packages when appropriate.
• Manage ongoing relationships with registered vendors to ensure satisfaction.
• Handle basic support queries related to app usage, and escalate technical issues to the support team.
• Maintain detailed records in CRM including call notes, outcomes, and scheduled follow-ups.
• Deliver daily sales performance reports.