Telesales Executive

Job Overview

We are seeking a proactive Telesales Executive to join our team in Kolkata, West Bengal. This role involves reaching out to both current and prospective customers to promote and sell digital services, supporting overall business growth.

Key Responsibilities

• Contacting existing and potential clients to present, persuade, and secure sales of digital service offerings.
• Sending service quotations via email and engaging in detailed discussions to clarify service features and benefits.
• Handling purchase transactions accurately and efficiently.
• Building and nurturing strong customer relationships to foster loyalty and repeat business.
• Collaborating with clients to assess and understand their requirements for digital services, offering customized solutions as needed.
• Serving as the main liaison for clients, facilitating timely interactions and communication.
• Managing client accounts to ensure fulfillment of agreed service commitments.
• Providing continual assistance and updates related to customers' digital service engagements.