- Experience
- Up to 2 yrs
- Salary
- INR 360,000 – INR 420,000 / year
- Openings
- 1
- Posted
- 3 മണിക്കൂർ മുൻപ്
- Work mode
- In office
- Eligibility
- Candidates must be residents of Noida to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
HeyBuddy, an AI-driven platform dedicated to simplifying homeowners' journey through verified interior designer connections, is seeking a full-time, in-office telesales executive based in Noida. This opportunity is open to freshers and candidates with up to two years of experience in telesales, inside sales, or lead generation. The position involves managing inbound homeowner inquiries and recruiting interior designer partners, acting as the initial liaison to provide timely responses, qualify prospects, and schedule consultations with appropriate designers. The role requires making approximately 150 quality calls daily across both homeowner and designer channels. There are no sales targets or revenue commitments; success is measured by call volume and quality that support effective lead conversion.
Key Responsibilities
A. Homeowner Inquiries:
- Respond promptly to inquiries from the website, advertisements, and expos, recognizing that the first credible contact often secures the project.
- Accurately assess eligibility by evaluating location, ownership status, project scope, budget realism, and timeline, politely disqualifying leads that are not ready.
- Present information credibly, explaining project pricing and execution, and why partnering with HeyBuddy-verified designers surpasses random recommendations—focusing on being helpful rather than forceful.
- Confirm meetings by arranging designer introductions or site visits.
- Maintain consistent follow-up using calls and WhatsApp communications, acknowledging homeowners often take 3–6 months to finalize decisions, with most conversions occurring by the fourth interaction.
B. Designer Partner Acquisition:
- Compile a targeted list of interior designers and firms across Noida, Ghaziabad, Greater Noida, and Delhi using social media, listings, referrals, and market research.
- Propose partnerships emphasizing qualified leads with no upfront costs and pay-per-introduction models; skillfully address common objections around lead sufficiency, commissions, and prior portal experiences.
- Qualify potential partners based on portfolio quality, operational capability, team size, project scale, and client reviews.
- Manage closing procedures including documentation, commission agreements, and onboarding processes until they are active and receiving leads.
C. Pipeline and Process Management:
- Record every call attempt, connection, outcome, and subsequent action on the same day to ensure accurate tracking.
- Address all open items within 72 hours without delay.
- Confirm site visits the day prior, and follow up afterward for feedback.
- Relay candid feedback from homeowners and designers related to objections, pricing, and competitors to the marketing, product teams, and company leadership.
Performance Metrics
- Daily completion of 150 quality calls.
- Sufficient call duration to ensure meaningful conversation (calls under eleven seconds are minimally credited).
- Consistent adherence to follow-up schedules for open leads.
- Maintaining meticulous CRM records daily.
- Conversion rates, site visits, and partner activations, which serve as company performance indicators rather than individual quotas.
Candidate Profile
- Fluent spoken Hindi and proficient English communication skills.
- Comfortable with sustained high-volume calling and adept at interpreting conversations over the phone.
- Capable of precise and organized CRM documentation.
- Experience in related industries such as real estate, interior design, edtech, or any high-paced inside sales environment is desirable but not mandatory.
Additional Requirements
- Enthusiastic about intensive phone-based work, capable of maintaining energy through numerous daily calls.
- Skilled in attentive listening before responding to understand clients' true needs beyond initial statements.
- Resilient to frequent rejection and capable of maintaining consistent enthusiasm throughout calls.
- Effective communicator across diverse audiences, including homeowners and design professionals, able to negotiate and clarify without being pushy.
- Honest and transparent when advising clients, whether encouraging action or suggesting patience.
- Strict discipline in following processes including logging outcomes, scheduling follow-ups, and maintaining trackers daily.
- Proactive and accountable, taking initiative without needing detailed instructions and treating responsibilities with ownership.
Location and Eligibility
Applicants must reside in Noida. This is an in-office position located in Noida, Uttar Pradesh, India.
Compensation and Benefits
The position offers an annual salary in the range of ₹360,000 to ₹420,000.
Selected candidates will receive a formal job offer upon hiring.
About HeyBuddy
HeyBuddy is an innovative AI-powered platform dedicated to matching homeowners with verified interior designers, making the process from concept to completion straightforward, transparent, and reliable. Leveraging AI technology, the platform enables users to visualize and create personalized design solutions and receive instant tailored cost estimates before committing to any designer engagement.