Tele Calling Executive (EdTech)

Job Overview

We are seeking motivated and goal-driven Tele Calling Executives to become part of our admissions team. The key responsibilities include reaching out to potential students, assessing their interest, setting up counseling sessions, maintaining CRM data, and assisting the admissions process through persistent follow-up calls.

Key Duties

• Initiate outbound calls to prospective students using designated lead lists.
• Present details of educational programs to spark interest among potential candidates.
• Evaluate leads and arrange meetings with Academic Counsellors.
• Perform follow-ups in a timely manner to increase conversion rates.
• Keep lead data accurate and regularly update customer relationship management systems.
• Meet daily and monthly call targets to contribute to team goals.
• Collaborate with the admissions team for seamless transfer of leads.
• Maintain courteous and professional communication with all prospects.

Candidate Requirements

• Strong verbal communication skills with a persuasive and confident manner.
• Effective listening capabilities.
• Basic proficiency with computers and CRM platforms.
• Excellent time management and a target-oriented approach.
• Positive attitude with eagerness to learn and adapt.
• Ability to communicate fluently in Malayalam is mandatory.
• Previous experience in telecalling is preferred but freshers with impressive communication skills are welcome.
• Education: Higher Secondary, Diploma, or any Bachelor's degree.
• Experience in education, admissions, or customer service sectors is a bonus.

What We Offer

• Professional training on educational offerings, communication, and sales strategies.
• Pathways for career advancement into admissions, academic counseling, inside sales, business development, or customer success roles depending on performance.
• Development of skills in communication, negotiation, lead administration, and relationship management.
• Work within a professional office environment located in Kochi.
• Experience in the expanding EdTech sector with promising career prospects.
• Performance-driven learning opportunities and potential for additional responsibilities over time.