Store Manager - Dundrum Dublin (37.5 hours per week)

About Space NK

Space NK is a premier destination for beauty enthusiasts, offering a curated collection of over 100 trendsetting, innovative beauty brands. Our presence spans both neighborhood stores and online platforms, complemented by a loyalty program that fosters a vibrant community centered around beauty discovery. Our core focus is delivering exceptional customer experiences that support exploration and enjoyment of our brand portfolio.

Role Overview

The primary objective of the Store Manager is to optimise sales and profitability while fostering and maintaining a high-performing team.

Key Qualifications and Attributes

• Experienced in delivering customer-first experiences, with proven leadership abilities to coach and inspire teams.
• Competent in analysing commercial reports to recognize and leverage business opportunities.
• Skilled at identifying critical performance behaviours and competencies within the team.
• Capability to cultivate strong collaborative relationships with internal support departments.
• Excellent organisational and prioritisation abilities.
• Leadership that exemplifies integrity and leading by example.
• Flexible mindset to adapt to fast-changing priorities and deadlines.
• Proficient in delegating tasks and following up to ensure effective completion.

Responsibilities

• Coach your team to consistently deliver a customer-first experience.
• Ensure ongoing product training and knowledge sharing to provide unbiased customer advice.
• Surpass sales objectives including like-for-like growth, average transaction value, units per sale, and conversion rates.
• Achieve and exceed company acquisition targets for the N.dulge loyalty program.
• Manage payroll expenses responsibly through effective staff scheduling and planning.
• Maintain stock file accuracy by adhering strictly to stock handling policies to prevent loss.
• Keep the team informed of sales targets and key metrics on daily, weekly, and monthly bases, encouraging focus on meeting these goals.
• Communicate clearly with internal teams and external partners to facilitate business growth.
• Proactively identify innovative strategies to enhance business performance.
• Confidently analyse performance reports regularly to guide business decisions.
• Create a welcoming, inclusive workplace atmosphere to help employees flourish.
• Coach and develop team members to realize their full potential.
• Strictly follow Company policies and procedures.

Additional Information

Space NK is committed to equal opportunity employment. Only candidates right to live and work in the UK will be considered. Applications are retained for 12 months for assessing suitability for future roles or re-opened vacancies. Candidates may request deletion of their application data by contacting the recruitment team with a 'RIGHT TO BE FORGOTTEN' request.