Service Administrator

About the Role

Albany Toyota is seeking an organized and reliable Service Administrator to join their dynamic team in Taupō, Waikato. This full-time, permanent position offers a blend of customer interaction and essential administrative duties, ensuring a varied and engaging work experience. The role is designed to keep the service department running smoothly, with no two days being the same.

What You'll Be Doing

• Assisting customers with service bookings and providing updates on their vehicles.
• Handling phone and email inquiries with a professional and friendly demeanor.
• Accurately entering data into systems and processing invoices.
• Maintaining precise customer records and managing daily paperwork.
• Coordinating workshop schedules and supporting the service team's daily operations.
• Ensuring health and safety records and internal database information are consistently up-to-date.

What We're Looking For

• Previous experience in an administrative, customer service, or office support role.
• Exceptional attention to detail and a commitment to accuracy.
• Strong communication skills, including a confident and pleasant phone manner.
• Proficiency with computers and the ability to quickly learn new software systems.
• A reliable, organized, and proactive approach to work.
• A positive attitude and a willingness to contribute to a team environment.
• While automotive experience is not essential, full training will be provided to the right candidate.

Why Join Us?

• Become part of a supportive, friendly, and collaborative team environment.
• Contribute to a company undergoing exciting renovations, including a new showroom.
• Benefit from comprehensive training, ongoing support, and opportunities for career development.
• Enjoy the stability of a permanent role, along with staff benefits and recognition programs.
• Represent a well-respected and trusted brand in New Zealand.

The Details

• Working Hours: Monday to Friday, 8:00 AM to 5:00 PM.
• Requirements: Applicants must possess a valid Full New Zealand Driver's Licence and have the legal right to work in New Zealand.

Additional Information

Application closes on July 3, 2026.