Senior Payroll Consultant

About the Role

Join Informa, a global organization with over 14,000 employees across 30 countries, part of the UK's FTSE 100. We connect specialists with knowledge through events, digital services, and research. Within our Global Support team, you will help diverse business functions succeed through collaboration and expert guidance.

This position is located at our Bugis Junction Tower office in Singapore and involves leading complex payroll operations across APAC, ensuring regulatory compliance and guiding the payroll team.

Key Responsibilities

• Manage end-to-end payroll processes for multiple APAC countries, both internally and through vendors, guaranteeing accuracy, compliance, and punctuality.
• Ensure statutory calculations, reconciliations, and filings meet the varied legal requirements of APAC nations.
• Keep detailed records of employee leave and manage claims for government leave subsidies.
• Stay informed on changes to regional employment laws and implement updates proactively.
• Address payroll questions promptly and with expertise.
• Supervise payroll service providers, ensuring they meet service levels and comply with laws.
• Develop and maintain strong relationships with internal teams such as Finance, HR, IT, and Legal, as well as external partners.
• Introduce and uphold stringent internal controls to identify compliance issues, secure document retention, and reduce risks.
• Maintain updated payroll process documentation including manuals and flowcharts.
• Generate incident reports for escalations and enforce corrective action plans.
• Assist with audits and regulatory reporting.
• Participate in payroll system upgrades, user testing, compliance reviews, and integrations.
• Compile and submit monthly analytics reports covering finance, headcount, KPIs, cost centers, and leave usage.
• Analyze payroll data to inform strategic decisions.

Candidate Profile and Skills

• At least 8 years of progressive experience in payroll.
• Advanced Microsoft Excel skills for data analysis.
• Excellent communication abilities, both written and verbal.
• Proficiency in Mandarin, including speaking and writing, for engaging with Mandarin-speaking stakeholders.
• Exceptional organisational skills to handle multiple tasks with precision.
• Experience managing relationships with stakeholders and cross-functional collaboration.
• Preferably experience across APAC payroll operations.
• Familiarity with SAP, EasyPay, and ADP payroll platforms is desirable.
• Project management qualifications or experience in leading payroll-related projects.
• Previous leadership roles in payroll consultancy.
• Understanding of HR and payroll system integrations.
• Experience participating in payroll system implementation or migration projects.

Additional Information

Our working model encourages in-person collaboration at least three days a week at our offices or events, with flexibility to work remotely for the remainder. Life at Informa features a supportive and inclusive culture with social events, volunteering opportunities, career development resources including mentoring and extensive e-learning options, and generous leave policies including birthday leave and up to four weeks of remote work yearly.

Benefits include private medical insurance, share matching schemes, wellbeing programs, diverse and inclusive networks, and recognition for outstanding contributions. We embrace diversity and equal opportunities, basing selections on merit without discrimination.