Secretary

About the Organisation

Liberty Towers is a welcoming and closely connected membership organisation that values long-term team members. The environment encourages growth and offers a supportive workplace for a capable secretary who wants to develop a meaningful, lasting career.

Role Overview and Responsibilities

You will serve as the primary contact for members, visitors, and general inquiries, shaping their first impression. Your duties will include comprehensive secretarial tasks such as organizing meetings, events, travel, and accommodation from start to finish. Preparing agendas, accurately taking minutes, and following up on action items will be essential. Maintaining the accuracy of the CRM and membership database is also expected alongside assisting in creating member communications, newsletters, and mailings.

Additional responsibilities involve updating the website, managing user access requests, handling light systems administration, resolving everyday IT queries, coordinating projects, and improving daily operations. Building strong, lasting relationships with members and stakeholders, along with providing general administrative help wherever needed, completes the role.

Required Qualifications and Skills

The ideal candidate should have previous experience in administrative secretarial work, team support, or coordination. You need to be highly organized with great attention to detail and a confident, cordial communicator in both verbal and written forms. Proficiency in Microsoft Office, particularly Excel, Outlook, and Teams, is required. Managing pressure well and multitasking effectively are essential.

A curiosity for new technologies and the ability to learn quickly are important, alongside a proactive attitude and the readiness to take initiative independently. Experience working with CRMs, CMSs, or membership databases and having minute-taking skills are necessary.

Benefits and Perks

• Annual salary of £30,000 plus discretionary bonus
• 26 days of holiday plus bank holidays
• Hybrid work arrangement offering flexibility
• Supportive and friendly team environment
• Exposure to multiple areas across the organisation
• Opportunities for real ownership and varied daily tasks
• Career development aimed at long-term growth
• Regular social events and team celebrations