Room Attendant

About Fairmont Palliser

Join Fairmont Hotels & Resorts, a global network of 90 magnificent properties worldwide, spanning 30 countries. Our iconic Fairmont Palliser hotel in Calgary, Alberta, has provided timeless elegance and exemplary hospitality since 1914, hosting dignitaries and guests across generations. Our team embraces a culture where tradition blends with innovation and everyone is empowered to thrive.

Job Overview

As a Room Attendant, you will play a key role within the Housekeeping Department, maintaining the highest cleanliness standards for guest rooms and public spaces. Reporting to the Executive Housekeeper, your work will ensure guests enjoy an exceptional and comfortable stay at our luxury hotel.

Key Duties

• Maintain guest rooms so that they consistently meet the housekeeping cleanliness standards.
• Perform evening turndown service following established procedures.
• Efficiently stock and manage linen carts to support daily cleaning operations.
• Report promptly any repair or maintenance issues to the Housekeeping Office.
• Restock mini-bars in guest rooms according to the hotel's specifications.
• Use cleaning chemicals correctly and safely, adhering to personal protective equipment requirements.
• Follow all safe work practice trainings and maintain a secure environment for guests and colleagues.
• Be alert to suspicious activities or persons and report these immediately to management.
• Report lost and found items without delay to the Housekeeping Office.
• Understand and follow emergency and fire procedures to ensure safety of guests and property.

Candidate Profile

• Previous experience in housekeeping or cleaning roles is advantageous but not mandatory.
• Strong command of written and spoken English for effective communication.
• Excellent organization and time management skills to handle duties efficiently.
• Detail-oriented with a strong commitment to upholding cleanliness standards.
• Able to work independently in a fast-paced environment.
• Willingness to work flexible shifts including weekends and holidays.
• Physically capable of standing for long periods, lifting, bending, and performing repetitive tasks.
• Knowledge of cleaning products and safety protocols is preferred.
• Committed to adhering to all hotel safety and hygiene policies.

Additional Details and Benefits

Employees receive an inclusive benefits package including health, dental, vision, life, and disability insurance, as well as pension and savings plans. Enjoy exclusive colleague perks such as discounted and complimentary stays, dining, wellness offers, and meal options during shifts. Fairmont values respect, excellence, belonging, empowerment, and integrity, fostering a diverse and inclusive workplace where everyone can flourish.

Eligibility

Applicants must have legal authorization to work in Canada; the hotel cannot sponsor work permits.