Recruitment Coordinator

About BJAK

BJAK was founded in 2019 with the vision of creating smarter ways for people to plan, save, and grow their money. Originating as the first mobile-first insurance platform, BJAK has enabled millions across Southeast Asia to access insurance online. Currently, BJAK is broadening its financial services, including spending, saving, investing, exchanging, and traveling, aiming to help people maximize their financial potential every day. With a diverse workforce spanning over 20 nationalities and remote teams worldwide, BJAK values passionate individuals who thrive on innovation and building cutting-edge financial products accessible to all.

Role Overview

We are seeking a Recruiting Operations Coordinator to support and streamline our hiring processes across various teams and regions. The successful candidate will manage interview coordination, applicant tracking system (ATS) administration, candidate communication, reporting, and recruiter assistance while ensuring consistent, high-quality recruitment procedures. This position is well-suited for those who excel at organizing complex workflows in dynamic environments and take pride in meticulous execution.

Key Responsibilities

• Assess candidate profiles using defined criteria to shortlist suitable applicants.
• Update candidates’ status daily through the hiring workflow stages including screening, scheduling, interviewing, offering, document collection, and follow-up.
• Coordinate interviews effectively involving candidates, interviewers, and recruitment teams.
• Manage ongoing communication with candidates throughout the hiring journey.
• Ensure data integrity in the ATS, maintain workflows, and track hiring documentation accurately.
• Monitor recruitment pipelines and prompt timely follow-ups with stakeholders.
• Assist recruiters and hiring managers with operational tasks.
• Generate reports, summaries, and analytics related to recruitment metrics.
• Identify challenges or bottlenecks in recruitment processes and propose enhancements.
• Maintain a positive and professional candidate experience at all stages.

Qualifications and Skills

• Prior experience in recruitment coordination, talent acquisition operations, or administrative support roles.
• Strong organizational and project management capabilities.
• Exceptional attention to detail paired with diligent task completion.
• Ability to handle multiple priorities concurrently.
• Effective verbal and written communication skills.
• Proficiency with ATS tools and spreadsheet software.
• A proactive approach with high personal accountability and initiative.

Work Culture and Process

BJAK thrives with small, highly skilled teams characterized by high ownership and rigorous standards. Employees are expected to work autonomously, solve problems independently, and contribute directly to organizational success. The interview process typically involves up to three stages, is conducted either virtually or onsite, and emphasizes transparency, speed, and decisiveness.