Quality Assurance Executive

Role overview

This position focuses on maintaining and improving the company’s quality framework across internal operations and customer-facing processes. The role supports compliance with ISO 9001 and related pharma, sustainability, and product-regulatory requirements while partnering with internal teams and external auditors.

Key responsibilities

• Keep the Quality Management System documentation current, including the quality manual, procedures, and work instructions, while ensuring alignment with customer specifications, internal standards, ISO 9001, and pharma-related requirements.
• Track, review, and refine operational processes and the wider quality system on an ongoing basis.
• Manage quality tracking tools and metrics such as CCAR, SCAR, and operational closure rates to spot trends, unusual patterns, and improvement opportunities.
• Support the setup, upkeep, and execution of ISO certifications, ISCC sustainability standards, and GDP/GMP practices.
• Carry out root-cause investigations for issues arising from customer complaints or internal non-conformances.
• Help maintain compliance with Halal and Kosher certification requirements as they relate to product and service quality.
• Act as a contact point during audits by customers, principal suppliers, and certification organizations.
• Work with Purchasing and Product Management to respond to customer questions on RoHS, REACH, and similar regulatory matters.
• Support the QA/QC Assistant Manager in delivering additional projects assigned by management.

Requirements

• A bachelor’s degree or diploma in Chemistry, Chemical Engineering, Science, or another relevant technical field.
• At least 2 years of experience in Quality Assurance or Quality Control in the chemical or manufacturing sector is preferred.
• Fresh graduates and entry-level applicants who are eager to learn are encouraged to apply, with training provided.
• Strong communication and interpersonal abilities.
• Knowledge of, or familiarity with, chemical regulatory requirements is an added advantage.

Equal opportunity statement

The employer states that it offers equal employment opportunities and does not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental or family status, or other protected characteristics. Applications are welcomed from women, men, and non-binary candidates from all ethnicities and socio-economic backgrounds.