Public Relations Manager

About PhonePe Limited

PhonePe Limited, headquartered in India, launched its flagship digital payments application in August 2016. As of April 2025, it boasts over 600 million registered users and supports a digital payments acceptance network of more than 40 million merchants. The platform handles over 330 million transactions daily, with an annualized total payment value exceeding INR 150 lakh crore.

PhonePe's business portfolio extends beyond digital payments to include financial product distribution such as insurance, lending, and wealth management, as well as consumer technological ventures like Pincode (a hyperlocal e-commerce platform) and Indus AppStore, a localized Android app marketplace. These initiatives align with the company’s mission to provide equal opportunities for all Indians to advance their progress by facilitating financial flows and service access.

Culture and Work Environment

At PhonePe, the focus is on enabling employees to excel daily by fostering a trusting and empowering workspace. Employees take full ownership of their projects from inception to completion. The team tackles complex problems, frequently building new frameworks from the ground up. The company values innovation, speed, and purpose-driven execution, making it an excellent environment for those excited to work on platforms impacting millions.

Role Overview

The Public Relations Manager will be responsible for shaping and executing PhonePe’s external communications strategy. This includes managing corporate narratives, working collaboratively across teams, and leading PR initiatives independently. Preference is given to candidates with experience in both corporate and agency settings, particularly within startup environments.

Key Responsibilities

• Collaborate with the PR leadership and business teams to finalize the PR calendar.
• Plan and design PR campaigns from concept through analysis, offering recommendations for enhancement.
• Oversee the complete execution cycle of campaigns and corporate announcements.
• Manage deliverables and monitor the performance of external agencies.
• Establish and maintain strong relationships with internal stakeholders and external partners.
• Advise leadership and internal teams on optimal messaging, communication channels, and forums.
• Develop compelling stories using diverse formats including long-form and digital content.

Qualifications and Skills

• Postgraduate degree or diploma in communications or related field.
• At least 6-7 years of experience in corporate communications or public relations.
• Exceptional verbal and written communication capabilities.
• Strong understanding of media landscape and external partnership management.
• Capable of handling multiple projects simultaneously with excellent time management.
• Organized, detail-oriented, and a proactive team player committed to continuous learning and growth.

Employee Benefits

• Comprehensive insurance coverage including medical, critical illness, accidental, and life insurance.
• Wellness initiatives such as employee assistance programs, onsite medical center, and emergency support.
• Parental support including maternity, paternity, adoption assistance, and daycare support programs.
• Mobility benefits covering relocation, transfer support, and travel policies.
• Retirement plans offering flexible employee provident fund contributions, gratuity, NPS, and leave encashment options.
• Additional perks include higher education assistance, car lease options, and salary advance policies.

Inclusion and Equal Opportunity

PhonePe values diversity and provides an inclusive environment that encourages creativity, expression, and innovation. It actively promotes equality regardless of gender, sexual orientation, religion, race, color, or disability. Reasonable accommodations are available throughout the recruitment and onboarding processes to support applicants with disabilities or special needs.