ജോലി വിവരണം

About the Role

This organisation has developed a validated product and has gained strong market traction. It is now entering a critical growth phase where the focus is on scaling the product without sacrificing quality. The Product Director position is created to lead this transformation by building operational systems that allow for scalable, high-quality product delivery, with AI integration as a core component.

Role Overview

Reporting to senior leadership, the Product Director will oversee the Product Development function, responsible for supporting a fast-expanding programme portfolio. The role involves converting strategic vision into scalable operational models, building infrastructure for sustainable growth, improving product quality throughout expansion, and leading the Product Development team. Collaboration with teams across learner delivery, commercial operations, technology, marketing, and partner success is essential.

Key Responsibilities

Develop and maintain operational infrastructure supporting programme development, launch, and ongoing enhancement.
Ensure product quality along the customer journey by raising standards rather than compromising speed.
Create and optimize operational systems, tools, and AI-enabled workflows to boost efficiency and scalability.
Improve launch readiness by minimizing friction, enhancing repeatability, and refining execution while maintaining quality.
Facilitate cross-functional operating rhythms aligning Product, Technology, Delivery, Commercial, and Marketing functions.
Establish operational reporting, key performance indicators, and decision-making frameworks fostering continuous improvement.
Manage prioritization and execution of multiple initiatives to translate strategic goals into tangible deliverables.
Build scalable operating models designed for significant future growth.
Lead, mentor, and foster a culture of continuous improvement within the Product Development team.

Scope of the Role

You will not be responsible for defining strategic business direction, which is governed by senior leadership.
Learner-facing delivery operations are managed by a dedicated Learner Delivery Director.
The role does not involve academic content creation, curriculum design, or subject matter expertise.
Your focus is to ensure that operational systems supporting these functions are world-class, scalable, and consistently improving.

Success Milestones

Within 30 days: Gain deep insight into current programme operations and identify operational bottlenecks. Build strong relationships across leadership and key teams. Identify high-impact opportunities to enhance quality, efficiency, and scalability. Assess current AI use and potential for greater integration. Develop a vision for excellent operational product delivery.
Within 90 days: Lead operational initiatives that enhance launch readiness and execution. Implement scalable operating practices increasing programme consistency. Present a prioritized roadmap for product operations, tooling, and AI adoption. Establish yourself as the reliable operational leader consulted on complex challenges.
Within 180 days: Achieve measurable improvements in operational KPIs. Accelerate, standardize, and predict launch processes. Integrate AI deeply within operational workflows beyond standalone tools. Position the Product Development function as a cornerstone for scalable growth without quality compromises. Free senior leadership to concentrate more on strategic growth and less on day-to-day operational issues.

Candidate Profile and Requirements

Proven experience building products, operational systems, or platforms in fast-scaling organisations.
A forward-thinking mentality building for future scalability over immediate needs.
Combination of strategic insight and excellent operational execution capability.
A strong product mindset focused on customer outcomes and high quality.
Advanced proficiency with AI and daily use of modern AI tools to enhance decision-making, productivity, and innovation.
Understanding that operational excellence is meant to accelerate business growth, not add needless bureaucracy.
Excellent communication, confident decision-making, and ability to influence across functions without hierarchical dependencies.
Preference for working in fast-paced, ambitious environments with minimal bureaucracy.
Experience in digital learning, SaaS, technology, or marketplace sectors is advantageous but not mandatory.

Role Considerations

This role is unsuitable for individuals who favor slow-moving, consensus-driven, highly structured organisations.
It does not involve academic leadership, curriculum design, or direct learner delivery responsibilities.
It is not a large-scale people management role; success hinges on influence, system improvement, and enabling team performance.
If you are passionate about solving complex operational challenges, welcoming AI integration, and elevating standards continuously, this role represents a valuable opportunity to effect lasting change.

Employee Benefits

Engaging, collaborative, and people-focused performance culture.
Chance to shape a high-growth product function at a pivotal phase of organisational expansion.
Flexible remote work arrangement during UK hours with international collaboration.
Professional development in a fast-moving, ambitious environment.

Recruitment Process

Application evaluation by recruitment and hiring teams.
Initial 30-minute conversation discussing fit and experience.
60-minute interview with senior leadership focused on experience, approach, and growth contribution.
60-minute cross-functional panel interview reviewing collaboration, leadership style, and problem-solving abilities.
Practical take-home exercise (~2-3 hours) mirroring role challenges.
Final discussion with senior leadership followed by job offer.

The recruitment stages aim to ensure transparency, respect your time, and maintain effective communication with timely feedback.

Product Director - EdTech, Digital Learning