Product Development Officer

About Twyford International

Twyford International, headquartered in China with operations in West and East Africa, is a global leader in the ceramic industry and clean coal gasification systems. With 26 years of continuous growth, Twyford is devoted to innovation and excellence, representing top standards worldwide in ceramics.

Role Overview and Responsibilities

• Coordinate closely with the factory and product manager to ensure seamless communication.
• Complete assigned product development tasks and ensure timely delivery from the factory to clients.
• Prepare reports on new product design surveys and manage creation of design samples.
• Organize and lead weekly foreign product meetings and communicate progress through weekly email reports.
• Gather and relay customer feedback on new products, tracking evolving customer needs.
• Conduct weekly competitive product analysis and update on changes in competitor offerings.
• Provide weekly updates on products imported by distributors.
• Visit market locations twice weekly to assess customer needs and generate new product designs accordingly.
• Manage the full lifecycle of new product development from initial design research, factory prototyping, physical testing, demand collection, production scheduling, and interfacing with sales and customers.
• Monitor product sampling and sales performance in the market and collect customer feedback continuously.
• Ensure timely submission of weekly and monthly reports, distributing updates to product, sales, and marketing teams via email.

Required Qualifications and Skills

• A university degree in a relevant field.
• At least one year of experience in product design with solid expertise in ceramic tiles.
• Proficiency in English, both spoken and written.
• Familiarity with software tools such as Photoshop, Microsoft Word, Excel, and PowerPoint.
• Strong team player with excellent communication and coordination skills.
• Ability to work independently with minimum supervision while demonstrating effective problem-solving skills.

Additional Information

Applicants with experience in the Fast-Moving Consumer Goods (FMCG) sector are highly encouraged to apply. Twyford International is an equal opportunity employer, embracing diversity and providing employment without discrimination based on race, color, religion, or origin. Twyford does not charge any fees during recruitment; any such requests should be reported immediately to the Human Resources Department.