Prison Support - HMP Isle of Wight

Overview

Join His Majesty’s Prison and Probation Service (HMPPS) as an Operational Support Grade at HMP Isle of Wight, contributing vitally to the smooth day-to-day operation of a busy prison. This role offers a diverse mix of responsibilities, combining administrative tasks with physical duties, within a supportive and dynamic team environment.

Key Responsibilities

• Supporting prison operations including conducting security checks and searches at the gate.
• Handling deliveries efficiently and managing visitor supervision.
• Monitoring telephone communications and supervising CCTV to maintain safety.
• Carrying out essential driving tasks requiring a full, valid UK Driving Licence.
• Providing physical support such as lifting, carrying, and escorting vehicles within prison grounds.

Candidate Profile

Applicants need not hold formal qualifications but should possess effective communication skills and the ability to remain composed in high-pressure situations. Sound judgment, common sense, and teamwork are essential to succeed in this fast-paced role. Flexibility to work varied shifts including nights and weekends is required.

Career Development

This role offers an extraordinary opportunity to protect the public and impact lives while gaining extensive insight into prison operations. Although limited prisoner contact is expected, candidates may occasionally interact with inmates depending on the prison setting. The position also opens potential pathways for advancement, including conversion to Prison Officer through a dedicated scheme.

Benefits and Additional Information

• Annual leave starting at 25 days, increasing to 30 days after 10 years (pro-rated).
• Nine days of bank, public, and privilege holidays.
• Paid Level 2 apprenticeship in customer service available.
• Access to a comprehensive Civil Service pension scheme.
• Additional perks such as season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme.