Payroll Administrator

About PaysOnline

PaysOnline has over 31 years of experience assisting businesses in Australia and New Zealand by simplifying payroll, time and attendance, rostering, HR, and employee management. Utilizing practical technology alongside local knowledge and dedicated payroll support, they help clients follow best practices and comply with legislative standards.

Role Overview

We seek a Payroll Administrator eager to pursue a meaningful career by taking accountability for their tasks and positively impacting clients from various industries and sizes. The position offers flexibility, allowing either full-time or part-time hours based on your needs.

Main Responsibilities

• Accurately process and oversee multiple client payrolls, ensuring deadlines are met
• Maintain consistent communication with assigned clients, delivering knowledgeable and friendly assistance
• Assist clients in adopting best payroll practices and proactively address issues before they become serious
• Conduct research on payroll-related inquiries and interpret modern awards
• Resolve queries concerning payroll, timekeeping, scheduling, and workforce management
• Setup software configurations, input data, and generate required reports
• Support HR functions to guarantee every payroll is correct, efficient, and compliant

Candidate Profile

The ideal candidate is dedicated, proactive, and focused on providing superior customer service. You enjoy problem-solving and thorough follow-up on issues. Key qualities include:

• Knowledge and experience in payroll, payroll legislation, modern awards, and compliance standards
• Strong communication abilities, literacy skills, and aptitude for building client relationships
• Excellent attention to detail, logical thinking, and problem-solving skills
• Confidence in researching payroll questions and handling confidential information professionally
• Experience with payroll, time and attendance, rostering or HR systems, or related call center or professional services
• Comfort with learning and using new technology
• Proactive attitude, eagerness to learn, and dedication to producing accurate, high-quality outputs

Knowledge of everything from the start isn't expected. The most essential traits are curiosity, ownership, and a strong desire to excel as a payroll professional.

Benefits

• Opportunity for full-time or part-time employment located in West End, Brisbane
• Structured development pathways to enhance your payroll, system, and client management expertise
• Exposure to a variety of businesses and unique payroll situations
• A supportive team environment that encourages initiative, learning, and practical problem-solving