MES Engineer - Syncade

About the Role

The Senior MES Recipe Author is tasked with executing System/MES recipe modifications and overseeing daily issues related to the support of Electronic Batch Records Weigh and Dispense and Equipment Management modules using the Emerson Syncade MES platform at a prominent multinational biotech manufacturing site in Cork.

Key Responsibilities

• Manage and resolve incidents promptly by maintaining the incident queue via Service Now.
• Lead Change Control procedures consistent with Quality Standards and Practices.
• Troubleshoot and analyze problems; develop solutions or propose improvements.
• Create high-quality, well-documented configurations that ensure maintainability.
• Prioritize support aligned with project timelines and conduct testing on new MES recipes and updates.
• Prepare computer system validation documents in compliance with site protocols and GMP standards.
• Adhere strictly to Environmental Health and Safety policies and contribute to incident investigations.
• Uphold quality control principles in pharmaceutical manufacturing with integrity and collaborate effectively within and beyond the MES Team.
• Adapt to future requirements including providing support outside standard working hours.

Qualifications and Experience

• Three to five years of experience supporting IT applications, including incident management, troubleshooting, change control, documentation, test case creation, and system/integration testing.
• Experience in implementing IT application changes in GMP-regulated settings is preferred.
• Proficiency in MES recipe authoring and related knowledge.
• Familiarity with programming and Visual Basic, including configuration management and code deployment skills.
• Experience with MS SQL Server is advantageous.
• Demonstrated ability to engage with business users to communicate needs clearly and deliver solutions that meet or exceed expectations.
• Strong verbal and written communication skills with proven cross-functional relationship building capabilities.
• Self-motivated, results-oriented professional capable of working across multiple business and functional teams.

Benefits

• Competitive salary and benefits that reflect your expertise and adaptability.
• Opportunities to pursue innovative career paths.
• Support for professional growth via education and focused training initiatives.
• A comprehensive package promoting health, wellness, and financial planning.

Work Model

• This position operates onsite at the client's facility with a hybrid work pattern of three days per week on site.
• Working arrangements may evolve depending on project demands and business requirements, with clear communication of role expectations.

Additional Information

The role’s responsibilities and work model are accurate as of the posting date but may be subject to changes. Candidates should be prepared for possible future requirements including out-of-hours support.