Manager

About the Role

Bank of America is looking for a manager-level professional to join its Fraud Advanced Analytics team. The position focuses on building analytical solutions that help lower fraud losses, reduce false positive declines at point of sale, improve customer experience, and keep the overall cost of fraud under control.

The company emphasizes responsible growth, an inclusive culture, and flexibility in how work is structured depending on the role. It also highlights opportunities to learn, develop, and contribute to meaningful impact across the organization.

Business Overview

The role sits within Global Business Services, which provides technology and operations support to business lines and staff functions through a centrally managed global delivery model. The division is known for operational excellence, resilient execution, sound risk practices, and innovation.

The process area supports global banking businesses with solutions that require strong judgment, business understanding, and analytical thinking. It works across risk management, loss mitigation, and prospecting support to improve fraud-loss reduction, manage risk, and optimize costs.

This function operates across multiple locations and supports strategic and analytical solutions for different business and control functions.

What You Will Do

• Build and improve algorithms that identify unusual patterns in portfolio-level behavior.
• Study new threat patterns with strategy and policy partners, and strengthen monitoring for known high-risk behaviors.
• Create and maintain visual dashboards that support the alerting workflow for anomaly detection.
• Support deployment of monitoring models and algorithms alongside technology teams.
• Collaborate with the data science team on advanced anomaly detection methods, including unsupervised machine learning.
• Review monitoring alerts at the initial stage to understand what is driving the unusual activity.
• Use automation approaches to reduce repetitive manual work.

Requirements

• 4 to 7 years of relevant experience in analytics.
• At least 2+ years of practical experience with PySpark, SAS, Tableau, SQL, Hive, and data analysis.
• Experience in model development and fraud analytics is preferred.
• Strong SQL knowledge and experience working on a large database platform.
• Hands-on exposure to SAS, PySpark, and Hive.
• Ability to learn new technologies quickly and apply critical thinking.
• Comfort using visualization tools such as Tableau and presentation tools such as PowerPoint.
• U.S. financial services background is an advantage.
• Advanced degree, preferably in Applied Sciences or Engineering from a premier institute.
• Technical certifications in SAS, Spark, SQL, or Python are preferred.

Additional Details

Shift timings: 11:30 to 8:30 and 12:30 to 21:30.

Location mentioned in the posting: Mumbai, Chennai, or GIFT City.

The posting also notes that the role may involve coordination across analytics, technology, product, and policy partners.

Bank of America states that it values diversity, inclusion, competitive benefits, and a flexible work approach depending on the role.