Manager Special Projects & Performance

Company Overview

talabat operates under the Delivery Hero Group, a global leader in local delivery services active in over 70 countries. Headquartered in Berlin and listed on the Frankfurt Stock Exchange since 2017 as part of the MDAX index, the company aims to provide fast and convenient delivery experiences.

Job Overview

The Manager Special Projects & Performance will be integrated within the regional Chief Operating Office. This pivotal role focuses on steering strategic initiatives, managing business performance, and ensuring cross-functional project execution to accelerate growth and improve organizational efficiency. Close collaboration with the COO and senior leadership is essential to transform strategy into measurable outcomes.

Key Responsibilities

• Maintain comprehensive oversight of COO functional KPIs across multiple departments and geographic markets, proactively identifying risks and opportunities ahead of time.
• Implement turnaround strategies to promptly address variances in performance metrics.
• Develop and sustain insightful performance reporting frameworks that go beyond data aggregation to generate actionable insights for senior management.
• Lead Objective and Key Results (OKR) and budget planning cycles, ensuring synchronization between departments and across regions.
• Monitor OKR and budget adherence, analyze discrepancies, and initiate corrective actions with timely risk flagging.
• Manage governance, scheduling, and improvements in financial planning processes to align spending with strategic goals.
• Drive strategic planning by converting company vision into actionable annual and multi-year plans, including competitive landscape assessments.
• Oversee integrated business planning from strategy through budgeting and OKRs, facilitating clear ownership, timelines, and accountability mechanisms.
• Define organizational KPIs, track the implementation of strategic programs, and support executive reporting to boards and senior leaders.
• Coordinate complex cross-functional projects with operations, product & technology teams across multiple markets, ensuring alignment from leadership down to operational teams.
• Champion AI integration within performance teams to automate manual reporting, speed up analysis, and boost overall productivity and quality.

Required Qualifications

• A minimum of 3 years of experience in strategy, consulting, operations, or performance management, preferably within technology companies or dynamic consumer sectors.
• Demonstrated capacity for thought leadership that fosters innovation and significant impact.
• Strong analytical and problem-solving abilities with a clear orientation towards data-informed decision-making.
• Expertise in managing diverse stakeholders, fostering cross-functional teamwork, and communicating complex ideas succinctly and effectively.
• Preferred experience in financial modeling and profit and loss (PnL) analysis.
• Proficiency with SQL, BigQuery, Looker, and Tableau is highly desirable.