Manager, Banking Applications

About BRAC International and BKCL

BRAC International, established in Bangladesh in 1972, is a global development organisation impacting over 130 million individuals through diverse social development initiatives including microfinance and enterprise development. BKCL, incorporated in February 2024 and licensed as a Digital Credit Provider by the Central Bank of Kenya in June 2025, is BRAC's newest financial services entity focused on providing accessible financial services to underprivileged populations, especially women in rural and remote areas of Kenya.

Role Overview

The Manager, Banking Applications will lead the oversight, administration, and management of BKCL's core banking ecosystem, primarily focusing on the Temenos T24 (Transact) platform and banking applications. This role entails ensuring applications align with product needs, operational workflows, financial management, reporting, and regulatory compliance, delivering secure and scalable banking IT solutions. The manager will collaborate cross-functionally with Finance, Credit Operations, Digital Operations, Business Development, and IT teams to translate business needs into technology solutions, while maintaining system governance and operational excellence.

Key Responsibilities

• Direct administration, support, optimization, and upkeep of the Temenos T24 core banking system and associated banking applications.
• Lead implementations, enhancements, and support activities for Temenos across branch offices, ensuring compliance with standards and policies.
• Ensure optimal system availability, performance, security, and integrity across production, development, UAT, testing, and disaster recovery environments.
• Manage system configuration, parameter setups, product configurations, interfaces, and integrations according to business and regulatory requirements.
• Coordinate end-user training and provide user support in partnership with IT and regional management.
• Act as primary lead for Temenos T24 applications ensuring support for BKCL products, operational processes, and reporting requirements.
• Collaborate with internal departments to gather and prioritize requirements into system enhancements.
• Support execution of IT strategy and digital transformation initiatives, deputizing for the IT Manager in their absence.
• Develop roadmaps, policies, standards, and procedures governing banking applications.
• Lead banking system projects including implementations, upgrades, migrations, integrations, and manage release cycles, testing, and post-deployment support.
• Manage vendor relationships with Temenos and associated service providers.
• Ensure compliance with IT policies, regulatory standards, security protocols, user access controls, business continuity, and disaster recovery procedures.
• Oversee reporting, analytics, dashboarding, and documentation related to banking systems.
• Promote and uphold safeguarding policies ensuring a secure and respectful workplace environment.

Qualifications and Experience

• Bachelor's degree in Information Technology or related field.
• Minimum of 5 years supporting and managing banking applications within banking, microfinance, or financial services sectors.
• At least 5 years of hands-on experience managing Temenos T24/Transact core banking systems.
• Proven ability in managing projects involving banking systems upgrades and integrations.
• Strong vendor and stakeholder engagement experience.
• Experience in SQL database administration and optimizing performance.
• Familiarity with digital banking platforms, API integration, middleware frameworks preferred.

Competencies

• In-depth knowledge of Temenos T24 interfaces, OFS, APIs, COB processes, and integration frameworks.
• Strong grasp of banking operations and financial system workflows.
• Proficiency with Microsoft SQL Server databases.
• Effective project, vendor, and stakeholder management capabilities.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Proven leadership with mentoring and team management experience.
• Strong communication skills, both verbal and written.
• Understanding of cybersecurity best practices and banking regulatory compliance.
• Ability to effectively prioritize and perform in mission-critical environments.

Additional Information

Salary is negotiable. Position based in Nairobi, Kenya. Application deadline is 28 July 2026. External candidates should apply directly as per instructions; internal candidates must submit detailed resumes and cover letters citing core competencies and career goals. BRAC is committed to safeguarding the rights and safety of all stakeholders and mandates background checks during recruitment. Diversity and equal opportunity employment principles apply.

Safeguarding

The selected manager will champion BRAC Kenya's safeguarding policies within their team and interactions, ensuring a culture of respect and accountability. They will ensure team awareness and compliance with safeguarding procedures and escalate concerns promptly through established channels.