Luxury Retail Sales Executive

Overview

We are looking for a dedicated and customer-oriented Luxury Retail Sales Executive to join our esteemed luxury watch showroom in Doha, Qatar. The role demands enthusiasm for premium brands, strong interpersonal abilities, and a solid history of success in luxury retail sales.

Primary Responsibilities

• Greet and engage customers warmly and professionally, ensuring a personalized luxury shopping experience.
• Identify customer preferences and offer customized suggestions from our exclusive watch collection.
• Develop and nurture lasting client relationships through consistent follow-ups and after-sales support.
• Keep updated with comprehensive product knowledge on luxury watch brands and market trends.
• Consistently meet and surpass individual and showroom sales objectives.
• Uphold showroom standards and adhere to brand-specific visual merchandising guidelines.
• Assist in managing inventory, replenishing stock, and arranging product displays.
• Address customer questions and feedback effectively, ensuring timely resolution.
• Support the organization and execution of showroom events, promotions, and client engagement efforts.
• Maintain confidentiality and professionalism particularly when handling high-value clients and transactions.

Qualifications and Experience

• Bachelor's degree in Business, Retail Management, Marketing, or related disciplines.
• Mandatory prior experience working in a watch showroom environment.
• 3 to 4 years of experience in high-end or luxury retail sales, with proven success.
• Experience dealing with internationally renowned luxury brands is essential.
• Demonstrated record of meeting or exceeding sales targets.
• Exceptional clienteling and customer relationship management skills.
• Outstanding communication, presentation, and interpersonal skills.
• Professional appearance and a strong enthusiasm for luxury products.
• Deep understanding of luxury retail standards and customer service excellence.
• Willingness to work flexible retail hours, inclusive of weekends and public holidays.
• Fluency in both Arabic and English is required.