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About Gerard Daniel Worldwide

Gerard Daniel Worldwide boasts over 70 years of expertise specializing in wire and wire cloth products. Our sales professionals and applications engineers partner with clients to devise tailored solutions addressing manufacturing and supply chain hurdles. We cater to multiple sectors including aerospace, transportation, clean energy, pharmaceuticals, oil and gas, mining, food processing, and industrial manufacturing.

Role Summary

We are searching for a driven and results-oriented Key Account Manager to cultivate, enhance, and expand strategic relationships with key customers while boosting profitable revenue across assigned accounts. Acting as the main commercial liaison, this role involves uncovering growth prospects, securing new applications, and fostering enduring partnerships. Collaboration with Customer Service, Operations, Product Management, Engineering, and Inside Sales is essential to ensure superior customer experiences and meet growth targets. The successful candidate should possess exceptional relationship building, consultative sales acumen, and a structured approach to account and opportunity management.

Key Responsibilities

Formulate and implement strategic account plans aimed at revenue increase, profitability improvement, and market expansion.
Establish and nurture relationships with senior leadership, engineering, operations, purchasing, and supply chain decision-makers.
Conduct business reviews, customer visits, and routine account meetings to identify opportunities and reinforce partnerships.
Serve as the chief commercial contact, ensuring customer satisfaction and retention.
Drive growth through cross-selling, upselling, and launching new product offerings.
Gain comprehensive knowledge of clients’ business goals, challenges, and future prospects.
Identify and pursue new applications and sales opportunities within assigned accounts and focus segments.
Maintain an active sales pipeline and provide precise forecasts via Salesforce CRM.
Create value-driven solutions addressing manufacturing and supply chain needs.
Lead negotiations and assist in contract discussions to achieve favorable results.
Analyze market trends, customer advancements, and competitor activities to spot emerging chances.
Build trusted advisor relationships and coordinate visits, technical reviews, and problem-solving meetings.
Collaborate across functions to support product launches, projects, and business expansions.
Ensure communication of customer needs and market intelligence within the organization.
Maintain accurate records, account plans, activity logs, and sales forecasts in Salesforce CRM.

Required Qualifications

High school diploma mandatory; bachelor’s degree in Business, Marketing, Sales, Engineering, or related disciplines preferred.
At least three years of proven success in B2B sales, business development, or account management within industrial manufacturing or distribution sectors.
Experience managing high-value or strategic customer relationships successfully.
Strong skills in consultative selling, negotiation, and relationship management.
Proficient in account planning, opportunity management, and sales forecasting.
Experience with CRM systems, Salesforce preferred.
Excellent communication, presentation, organizational, and problem-solving capabilities.
Ability to work autonomously and collaborate effectively across teams.
Willingness to travel regularly within the Central US region (IL, IN, MI, OH); candidates should reside within this territory.

Preferred Qualifications

Background in selling industrial wire cloth, filtration, fabricated components, engineered materials, or industrial solutions.
Experience supporting OEMs, industrial manufacturers, distributors, or strategic supply chain collaborators.
Familiarity with conducting business reviews and delivering executive-level presentations.
Knowledge of value-based selling, strategic account management, and customer expansion techniques.
Experience in manufacturing, industrial, metals, filtration, or engineered product environments.

Physical and Work Environment

Ability to travel frequently to client sites, manufacturing facilities, industry events.
Comfort working in office and industrial manufacturing settings.
Capable of walking manufacturing floors and customer premises occasionally.
Valid driver’s license with capability to travel by car and air as necessary.

Compensation and Benefits

The anticipated base salary for this role ranges from $65,000 to $80,000 annually, dependent on experience, qualifications, location, and performance. Besides base pay, employees are eligible for an annual incentive up to $24,000 contingent upon individual and company achievements. Compensation plans are reviewed yearly and subject to adjustments. Final salary is influenced by experience, territory factors, and market dynamics.

Why Work With Us?

Joining Gerard Daniel Worldwide means collaborating with industry-leading clients and innovative products within a supportive team focused on resolving complex manufacturing and supply chain challenges. As a Key Account Manager, you’ll play a pivotal role in enhancing customer success, expanding strategic partnerships, and contributing to a company renowned for over seven decades of quality, expertise, and commitment.

Key Account Manager