Human Resources Operations Assistant

About GrowNYC

GrowNYC is a longstanding environmental nonprofit organization, supporting over three million New Yorkers by providing vital services that promote a healthier, more sustainable urban life. Our initiatives include managing a network of Greenmarkets alongside GrowNYC Wholesale to deliver fresh, local food to all communities; supporting community and school gardens through volunteer programs, technical assistance, training, and grants; and offering environmental programs that engage 70,000 children annually.

Position Overview

The Human Resources Operations Assistant is responsible for offering comprehensive administrative, clerical, and employee engagement assistance to the HR team. This role involves supporting all HR members, participating in diverse projects, and helping cultivate positive interdepartmental relationships and an engaging employee experience throughout the employment lifecycle.

Key Responsibilities

• Manage the employee onboarding process, including issuing offer letters, completing I-9 verifications, and overseeing mandatory training assignments.
• Coordinate offboarding activities, collaborate with relevant internal teams to ensure smooth processes, prepare termination documentation, and handle company asset collections.
• Provide back-up operational and administrative support to the HR department when necessary.
• Enhance workplace environment by maintaining office order, creating employee nameplates, and assisting with team social functions.
• Organize and facilitate bi-monthly HR Town Hall meetings to boost communication.
• Support the development and coordination of wellness programs and various employee initiatives.
• Administer HR engagement programs such as Employee Recognition and Birthday Acknowledgements.
• Participate regularly in program meetings to relay HR updates and engage staff.
• Assist in managing the Learning Management System (LMS) including setup, maintenance, feedback collection, and supporting team members’ use of the platform.
• Create training materials on relevant HR topics and policies and participate in monthly training planning meetings.
• Collaborate weekly with the Talent Acquisition Manager on recruiting efforts, including resume screening, phone screening, interview scheduling, reference checks, job posting, and improving recruitment processes.
• Support job description and posting updates in coordination with Talent Acquisition.

Candidate Qualifications

• At least 1 to 2 years' experience in human resources, people operations, or similar administrative support roles.
• Demonstrated capability to manage confidential information with professionalism.
• Strong written and verbal communication skills suitable for all organizational levels.
• Excellent organizational abilities, adept at prioritizing multiple tasks and meeting deadlines in a dynamic environment.
• Self-driven, proactive, and able to work independently with innovative problem-solving skills.
• Detail-oriented mindset with a focus on creativity and solutions.
• Outstanding interpersonal skills, fostering collaborative relationships.
• Analytical ability to collect and interpret data to inform HR initiatives.
• Proficiency in Microsoft Office Suite (notably Excel) and Google Workspace; familiarity with Adobe Creative Suite and Canva is advantageous.
• Preferred knowledge of Paylocity and TalentLMS platforms is a plus.
• Interest in Food Justice and equitable policies is desirable.

Physical and Work Environment

The role involves extended periods of sitting and occasional travel within New York City's five boroughs, including visits to the GrowNYC Food Hub in the Bronx and participation in job fairs and related events.

Work Schedule and Location

This full-time position requires primarily onsite working in downtown Manhattan with expected hours Monday through Friday from 9am to 5pm (35-40 hours per week). Employees must be present onsite every Wednesday and may occasionally work offsite at locations such as the GrowNYC Wholesale warehouse in Hunts Point and other borough events.

Compensation and Benefits

The position is a salaried, non-exempt role with annual pay ranging from $52,000 to $55,000 based on experience. Benefits include comprehensive healthcare (medical, dental, vision), life insurance, disability coverage, an incentive savings plan, paid time off, eligibility for Public Service Loan Forgiveness, potential parental leave for qualifying employees, and Flexible Spending Account programs. This role is not part of a union.