Human Resources Business Partner

About the Role

The Human Resources Business Partner will be responsible for managing the entire employee journey for our international workforce mainly based in South Africa and the United States. This role encompasses recruitment, onboarding, managing performance, handling employee relations, policy administration, and overall HR operations. You will collaborate with external legal and HR consultants to ensure compliance and skill development while acting as a reliable advisor to both managers and staff.

TydeCo, a platinum Sage partner alongside TydeCo U, delivers advanced ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. We pride ourselves on innovation, quality, and client satisfaction, helping clients excel in competitive markets. This position reports to the Executive Director of Client Services and is fully remote within South Africa with a flexible 8-hour work schedule, generally aligning with 9:00 AM to 6:00 PM SAST to ensure significant overlap with U.S. business hours. Occasionally, meetings or interviews outside typical hours are expected (3-5 times weekly) and will be scheduled to minimize disruption.

Key Responsibilities

• Work effectively across global teams spanning Canada, South Africa, UK, and the U.S., managing deadlines and participating in virtual meetings in multiple time zones.
• Collaborate with international stakeholders, adjusting to varying schedules and priorities to enhance operational flow.
• Support recruitment and workforce planning by partnering with departments globally to address staffing needs and direction.
• Lead and support the other HR personnel, managing end-to-end recruitment, building talent pools for specialist roles, and facilitating smooth onboarding.
• Promote fair and inclusive hiring aligned with Employment Equity goals, and continuously optimize selection and onboarding processes to improve candidate experience and efficiency.
• Drive employee development by identifying training needs along with managers and coordinating learning and career progression initiatives, including succession planning.
• Assist managers and employees during performance appraisals, provide guidance on improvement plans, address employee concerns, and encourage ongoing development and equitable treatment across departments and regions.
• Continuously refine HR operations and policies to meet organizational and individual requirements, acting as a trusted advisor on people matters and supporting employee engagement, culture, and change management.
• Ensure HR compliance and accurate reporting in collaboration with external advisors, covering labor laws in South Africa and the US, Employment Equity, EEO, BBBEE, and Skills Development programs.
• Support employee engagement activities with pulse surveys and culture programs, and enhance onboarding and offboarding experiences partnering with external consultants to comply with regional regulations.

Required Qualifications and Skills

• Over 8 years of progressive experience in talent acquisition and broader HR functions including organizational and employee development.
• Bachelor's degree or equivalent experience in Human Resources, Industrial Psychology, Human Capital, Organizational Development, or related fields (additional experience may substitute formal education).
• Proven success in talent management and experience leading HR teams.
• Excellent communication, consultative skills, and a solution-focused mindset.
• Demonstrated experience supporting diverse, multinational, multicultural companies.
• Ability to thrive in a dynamic, cross-functional setting.

Preferred Experience

• Knowledge of South African labor legislation and US federal/state employment laws, with ability to work effectively with external legal counsel.
• Familiarity with Applicant Tracking Systems, particularly Workable.
• Experience managing remote employees across different time zones.

Work Environment and Diversity

This full-time role can be performed remotely or in an open office environment, with occasional travel to onsite locations depending on business and management needs. It requires sitting at a computer for long durations and effective communication with diverse audiences via various methods.

TydeCo and TydeCo U are committed to equal opportunity employment and nurturing a diverse, inclusive environment. We actively encourage applicants from all backgrounds without discrimination based on legally protected characteristics.

Note: We reserve the right not to fill this position.