Front Office Agent

About the Role

We are seeking a dedicated Front Office Agent to join our team at Hilton Dresden. This position offers a dynamic work environment within a globally expanding hotel group where guest satisfaction is the top priority. Ideal candidates thrive in team settings, enjoy engaging with people daily, and bring prior front office experience along with strong communication skills in both German and English.

Key Responsibilities

• Managing guest check-in and check-out procedures efficiently.
• Providing excellent guest services in German and English.
• Carrying out administrative duties at the front desk and reception areas.

Employee Benefits

• Supportive and motivated team atmosphere.
• Compensation aligned with the applicable collective agreement.
• Opportunities for professional growth and career advancement.
• Exclusive discounted travel across Hilton hotels worldwide for employees.
• 50% discount at the hotel’s restaurants.
• Affordable and tasty meals available in the staff canteen.
• On-site laundering of work uniforms provided.
• Access to a complimentary employee fitness center.
• Financial subsidy towards the public transportation job ticket (Germany ticket).
• Various employee discounts through local service providers and online shopping portals.

Additional Information

The role demands a full-time commitment, starting immediately on a permanent contract basis. Hilton Dresden encourages applications from candidates, providing preference for persons with disabilities when qualifications are equal. For questions regarding this vacancy, candidates may contact the Human Resources department directly. No cover letter is required when applying.

Workplace

An der Frauenkirche 5, Dresden, Saxony, 01067, Germany