Food and Beverage Assistant

Overview

At JurongHealth Campus, part of the National University Health System in Singapore, patient care is our utmost priority. We are committed to transforming public healthcare by enhancing our processes and services, valuing every team member's contribution, and ensuring competitive rewards and support.

Responsibilities

• Generate and manage patient meal orders along with meal summaries.
• Address enquiries and resolve complaints related to patient meals.
• Monitor critical control points including reheating procedures, as well as chiller and freezer temperatures, and take prompt corrective action in case of deviations.
• Report maintenance and repair needs to the One Response Centre (ORC).
• Perform the Checker role by verifying meal assembly against order chits prior to loading meals into trolleys.
• Strictly uphold standards concerning food hygiene, critical control points, Halal requirements, and workplace safety.
• Promptly notify supervisors about any workplace safety, food safety, or operational issues.
• Coordinate and produce all catering orders effectively.
• Maintain cleanliness of the work area after each dishing or assembly session.
• Follow all directions provided by the Supervisor.

Requirements

• Minimum educational qualification of GCE ‘N’ Level, ‘O’ Level, or Nitec; diploma holders will have an advantage.
• Five to seven years of supervisory experience in hospital settings, upscale hotels, restaurants, or high-volume food service operations.
• Certification in Basic Food Hygiene is required.
• Good command of spoken English; proficiency in an additional language is a plus.
• Basic skills in Microsoft Office applications such as Word, Excel, and PowerPoint.
• Experience with Electronic Meal Ordering Systems is beneficial.
• Excellent communication and customer service capabilities.
• Ability to work in a cold room environment with temperatures ranging from 4 to 18 degrees Celsius.
• Physical fitness and strength are necessary.

About JurongHealth Campus

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH) form the JurongHealth Campus, under the National University Health System. Our culture centers around delivering outstanding patient care and fostering a collaborative, supportive workplace that encourages every individual to thrive. We strive to embody our mission of providing “Incredible Care & Health, Together.”