Executive Assistant to CEO

About Cleo

Cleo is not just another fintech platform; it's transforming how people engage with money by providing an intelligent financial advisor accessible to everyone, regardless of background or income. As a fast-growing, profitable unicorn with over $300 million in annual recurring revenue that doubles yearly, Cleo offers a dynamic environment for top-tier talent committed to collaboration and impactful work.

Role Overview

We are seeking a highly organised and proactive Executive Assistant to support Barney, the CEO and Founder of Cleo. This role exceeds typical EA duties, involving project management, workflow optimisation, and driving execution on behalf of the CEO to enable focus on strategic priorities. The position provides exceptional exposure to high-level decision-making in a fast-paced startup environment.

Key Responsibilities

• Proactively manage and coordinate the CEO's complex calendar, balancing business priorities and resolving scheduling conflicts ahead of time; provide similar support to other executive team members as needed.
• Assist with project coordination by gathering data, preparing materials, and ensuring timely decisions; oversee the company newsletter by coordinating contributors and developing content.
• Prepare for meetings by collecting relevant information, crafting succinct briefing documents, and ensuring stakeholders are well-prepared; follow up to ensure clear action on decisions.
• Manage all aspects of CEO travel—planned and unexpected—to maximise productivity during transit.
• Serve as a trusted liaison between the CEO, internal teams, and external partners, managing communications to facilitate smooth coordination and responses.
• Identify and implement process improvements to reduce administrative burdens and enhance operational efficiency.
• Support personal administrative tasks for the CEO such as bill payments and booking appointments.
• Maintain strict confidentiality and exercise sound judgement while representing both the CEO and Cleo with the utmost professionalism.

Candidate Profile

• A minimum of five years' experience as an Executive Assistant or a similar role, preferably within a fast-moving startup or supporting senior executives.
• Additional experience in project management or process improvement is advantageous.
• Proven ability to manage or coordinate responsibilities of others is preferred.
• Exceptional organisational capabilities with the aptitude to juggle multiple priorities efficiently.
• Strong analytical thinking, problem-solving skills, and meticulous attention to detail.
• Excellent communication skills, both written and verbal, delivered succinctly and clearly.
• Demonstrated autonomy and adaptability within a dynamic, evolving work environment.
• High emotional intelligence, discretion, and sound judgement particularly when managing sensitive information.
• Self-driven with a proactive mindset, taking initiative without requiring detailed instructions.
• Strong ownership mentality coupled with an ambition to achieve tangible outcomes.
• Commitment to collaboration, ongoing improvement, and transparent communication.
• Ability to thrive under pressure and remain resourceful.
• High integrity and professional demeanor representing Cleo and the CEO at the highest standard.

Benefits and Perks

• Competitive salary package including base pay plus equity, with biannual performance reviews aligned with company objectives.
• Direct collaboration opportunities with the CEO and executive team of a leading global fintech company.
• Experience working within one of the fastest growing tech startups, backed by prominent venture capital firms Balderton and EQT Ventures.
• A clear career growth pathway encouraging skill expansion, leadership opportunities, and innovation, supported by the company.
• Flexible work arrangements promoting work-life balance, with a hybrid model for London-based employees encouraging office presence one day or more per week.
• Comprehensive benefits including 25 annual leave days plus public holidays, increasing by one day per year of service up to 30 days.
• 6% employer pension match (UK based), private medical insurance with dental and life cover, enhanced parental leave, and paid sabbatical after four years.
• Regular team socials and activities both onsite and online, paid OpenAI subscription, workplace nursery scheme, and online mental health support.

Inclusion & Equal Opportunity

Cleo encourages applications from underrepresented groups including people of color, LGBTQ+ individuals, persons with disabilities, neurodivergent candidates, parents, carers, and those from lower socio-economic backgrounds. Reasonable accommodations can be provided on request.

Application Declaration

Applicants confirm the truthfulness and completeness of their application details and acknowledge consequences for providing false information. By applying, candidates agree to their data being processed in line with Cleo's candidate privacy policies.