Entry-Level Administrative Professional - Operations & Office Support (Remote)

About PULSE (MENA)

PULSE (MENA) is an innovative organization dedicated to driving operational excellence and supporting innovation across the Middle East and North Africa. The company promotes collaboration, efficiency, integrity, and continuous learning, emphasizing a remote-first culture that enables employees to contribute meaningfully while growing professionally in a supportive and inclusive environment.

Position Overview

We are seeking a motivated, detail-focused, and well-organized Entry-Level Administrative Professional to join our Operations team. This role suits individuals early in their administrative careers who enjoy managing information, supporting teams, resolving daily operational challenges, and facilitating smooth business functions.

Key Responsibilities

• Deliver daily administrative assistance to managers and multiple teams.
• Create, edit, format, and organize business documents, reports, presentations, and spreadsheets.
• Maintain precise digital filing systems and company records while ensuring confidentiality.
• Manage shared inboxes and distribute requests appropriately.
• Support data entry and record upkeep across various internal systems.
• Coordinate internal workflows and assist in tracking operational tasks and project milestones.
• Help prepare operational reports and monitor task progress and completion.
• Support new employee onboarding and update standard operating procedures and internal documentation.
• Schedule meetings across different time zones, send invitations and reminders, prepare agendas, record notes, and distribute action points.
• Assist in organizing virtual events and internal team sessions.
• Draft professional emails and internal announcements; facilitate cross-department communication and respond to routine inquiries promptly.
• Maintain digital office systems, track supplies and subscriptions, assist with vendor documentation, and support travel and expense documentation as needed.
• Update internal databases, compile regular administrative reports, and verify data accuracy.
• Identify opportunities to enhance administrative processes and participate in projects for operational improvements.
• Assist in implementing new tools and procedures for administration.

Required Qualifications

• Minimum high school diploma; Associate's or Bachelor's degree in Business Administration, Management, Communications, or related fields preferred.
• 0 to 2 years of experience in administrative roles, office support, customer service, or internships.
• Strong organizational and multitasking skills with great attention to detail and accuracy.
• Excellent English written and verbal communication capabilities.
• Ability to prioritize tasks and meet deadlines independently in a remote working setting.
• Professional demeanor with strong interpersonal and learning agility.

Preferred Qualifications

• Previous administrative internship or support experience.
• Experience working remotely or within virtual teams.
• Familiarity with project coordination and business communication norms.
• Arabic language skills are advantageous.

Technical Skills

• Proficiency or familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with Google Workspace (Docs, Sheets, Slides, Drive, Calendar).
• Use of video conferencing tools such as Zoom, Microsoft Teams, or Google Meet.
• Knowledge of collaboration tools like Slack or equivalents.
• Familiarity with task management software such as Asana, Trello, ClickUp, or Monday.com.
• Comfort using cloud document management systems.

Core Competencies

• Organizational skills and planning.
• Effective time management.
• Strong communication and professionalism.
• Confidentiality and problem-solving skills.
• Adaptability and teamwork.
• Initiative, accountability, attention to detail.
• Customer service orientation.

Success Indicators

• Maintains well-organized and accurate administrative files.
• Communicates professionally with internal teams.
• Supports daily operations reliably and meets deadlines without supervision.
• Contributes ideas enhancing administrative efficiency and fosters positive interdepartmental relationships.

Compensation and Benefits

• Competitive salary package.
• 100% remote work arrangement with flexible scheduling.
• Paid time off plus company holidays.
• Opportunities for professional growth and training.
• Career advancement prospects within operations and administration.
• Supportive, inclusive, and cooperative team culture.
• Exposure to projects at regional and international levels.
• Performance-based rewards and promotion opportunities.

Diversity & Inclusion

PULSE (MENA) is committed to fostering a diverse and inclusive workplace by providing equal employment opportunities and encouraging a respectful, collaborative environment.