Directorate Support Officer

Why Join Us?

At Sunshine Coast Council, we pride ourselves on our region and work closely with the community to achieve sustainable outcomes, enhance our lifestyle, and create award-winning places unique to the Sunshine Coast. If you share our passion and want to help shape the future of our region, this is the team for you.

Our vision is to become Australia's most sustainable region — connected, liveable, and thriving. We focus on protecting our environment, supporting vibrant communities, and growing the local economy as part of everyday life.

About The Role

We invite you to join a key Directorate that supports Finance, Procurement, Property & Commercial Partnerships, Asset Management, Legal, and Audit functions. This role sits centrally within a dynamic team dedicated to ensuring sound financial management, governance, and service excellence across the council. If you flourish in a fast-paced setting, enjoy relationship building, and excel at keeping operations running smoothly, this position offers the chance to make a meaningful impact.

• Manage busy schedules, organize meetings, and facilitate communications.
• Offer reliable support to senior leaders and managers.
• Prepare high-quality reports, correspondence, and documentation for meetings.
• Assist with procurement, human resources, and essential business administration tasks.
• Maintain momentum on projects, priorities, and deadlines.
• Identify and recommend improvements to processes, systems, and workflows within the Directorate.
• Develop strong relationships with stakeholders and deliver excellent service.
• Provide confidential and professional support to senior leadership and management.

About You

We seek a proactive, customer-oriented professional who enjoys bringing structure to complexity. You should be an outstanding organizer and communicator, experienced in supporting busy teams, balancing multiple priorities, and cultivating stakeholder relationships. Being adaptable, well-organized, and motivated to support leaders while fostering connections will make you successful in this role.

• Hold a Certificate IV in Business Administration, Local Government, or related discipline, or possess equivalent experience.
• Demonstrate proven experience providing high-level administrative support within a busy, multi-stakeholder environment.
• Exhibit exceptional organizational abilities to handle competing deadlines effectively.
• Show strong communication, customer service, and problem-solving skills.
• Be proficient with Microsoft Office and various business, finance, HR, and document management platforms.
• Work confidently on your own while positively contributing to a collaborative team setting.
• Possess a current C Class driver’s license.

Our Culture and Employee Benefits

• Wellbeing initiatives including discounted health memberships, fitness programs, employee assistance services, and opportunities for professional development.
• Flexible working arrangements such as a 9-day fortnight and hybrid work-from-home models to support work-life balance.
• Additional benefits including salary packaging options for novated leases, superannuation, smartphones, and other devices.

Additional Information

We are committed to fostering an inclusive, culturally diverse, healthy, and skilled work culture. We encourage applicants from all backgrounds, reflecting the diverse community we serve. Should you require any adjustments during the recruitment process, please contact our recruitment team for support.