Director of Admissions

Position Overview

The Director of Admissions leads the College’s recruitment and admissions operation, setting direction for enrollment growth and ensuring students receive a high level of service. This role combines strategy, day-to-day admissions management, team leadership, campus coordination, compliance awareness, and analytics to help the institution meet both immediate and long-range enrollment objectives.

Reposted role: applicants who already submitted do not need to apply again, as all eligible applications will be reviewed. Prior admissions background is required.

Key Responsibilities

• Build and execute a full recruitment and admissions strategy aligned with the College’s short-term and long-term enrollment targets.
• Use enrollment data and trends to guide decisions and improve results.
• Coordinate admissions services across all campuses and support campus coordinators with effective recruitment practices.
• Make operational recommendations related to staffing and budget, and assess the cost effectiveness and return from recruitment activities.
• Lead, supervise, hire, train, mentor, and evaluate admissions staff.
• Work with the Vice President for Student Services on recruitment, territorial, and marketing planning, using data and demographic insights.
• Plan and participate in meetings so that policy updates, procedural changes, and recruitment/retention initiatives are communicated and implemented successfully.
• Track inquiries, applications, enrollments, and retention data to identify trends and maintain appropriate enrollment levels.
• Develop and maintain productive relationships with professionals and community contacts who can refer prospective students.
• Respond to inquiries through phone, email, social platforms, in person, and mail.
• Compare local colleges and universities to strengthen the College’s competitive position.
• Organize and present college and program information on campus and in the community.
• Create and carry out recruitment communication and marketing plans, including printed materials, website updates, and social media content.
• Represent the College at fairs, outreach events, and other recruiting activities.
• Oversee admissions operations, including systems and workflows for inquiries, applicants, and admitted students.
• Promote a service-oriented, improvement-focused admissions environment.
• Make admissions decisions in line with policy and procedure.
• Manage the admissions operating budget.
• Review equipment, technology, and facility needs and submit recommendations to the Vice President for Student Services.
• Prepare weekly updates on admissions operations and recruiting performance.
• Improve admissions processes by developing, implementing, and evaluating efficient procedures.
• Handle daily projects, task tracking, and problem-solving.
• Address admissions-related concerns and produce standard and specialized correspondence, forms, reports, and publications.
• Coordinate closely with faculty and staff to share program information and recruiting updates.
• Work with academic, advising, registration, financial aid, student accounts, student activities, and public relations teams to support student satisfaction and enrollment success.
• Carry out additional duties as assigned.

Minimum Qualifications

• A bachelor’s degree plus experience in student services programs is the state minimum requirement.
• For NETC, a master’s degree and at least 5 years of admissions experience are required.
• Experience in sales or admissions within a target-driven environment is preferred.
• A valid driver’s license is required.

Preferred Skills and Abilities

• Ability to analyze complex documents and interpret detailed information accurately.
• Strong judgment for handling sensitive inquiries and complaints.
• Capability to prepare speeches, articles, and presentations with original or effective persuasive style.
• Comfort with presenting to senior leadership, public groups, and boards on complex or controversial issues.
• Strong reasoning ability, persistence, and commitment to the role.
• Comfort using quantitative concepts such as probability, statistics, ratios, percentages, and proportions.
• Ability to identify issues, gather data, form conclusions, and solve problems logically.
• Capacity to work through technical instructions, diagrams, and multiple variables.
• Proficiency with Microsoft Office tools, including Outlook, Excel, PowerPoint, and Word.
• Willingness to learn college-specific systems and applications.
• High energy, initiative, vision, and presence.
• Strong leadership, interpersonal, customer service, phone, mentoring, training, and organizational skills.
• Ability to manage several priorities in a fast-paced, high-volume, goal-driven environment, independently and as part of a team.
• Knowledge of major recruitment and retention issues in higher education.

Work Environment and Physical Requirements

This position is primarily office-based and involves extended sitting and standing, regular use of computers, phones, and standard office equipment, and occasional lifting or moving of materials up to 25 pounds such as recruitment displays and event supplies. The role requires travel across the College’s three-county service area and occasional evening and weekend availability for recruitment events, college fairs, and community outreach. The employee must be able to communicate effectively in person, online, and in writing, and move between campuses and event locations as needed.

Schedule and Benefits

The College’s public-facing operating hours are Monday through Thursday, 8:00 AM to 5:00 PM. Employees receive one flexible schedule option, and all schedules total 37.5 hours per week across three full days and one shorter day.

Benefits include health, dental, vision, long-term disability, and life insurance for the employee, spouse, and children; an attractive leave policy plus most state holidays; State Retirement Plan and Deferred Compensation programs; and professional development opportunities.

Public Service Loan Forgiveness

NETC is a qualifying employer for the Public Service Loan Forgiveness program. Under PSLF, the remaining balance on eligible Direct Loans may be forgiven after 120 qualifying monthly payments made under a qualifying repayment plan while working full time for the institution. To qualify, the employee must work full time for a U.S. federal, state, local, or tribal government or a qualifying not-for-profit organization, hold Direct Loans or consolidate other federal student loans into a Direct Loan, and repay under an income-driven repayment plan while making the required payments.