Customer Service Officer

Company Overview

Established in 1896 and headquartered in London, Knight Frank stands as a prominent independent real estate consultancy operating in over 50 markets with more than 600 offices globally. We prioritize building trust-based relationships with our clients by delivering personalized, insightful advice across property sectors. Our inclusive and collaborative culture empowers employees to contribute actively to the firm's growth and innovation.

Role Summary

As a Customer Service Officer, you will coordinate with residents and service workers to ensure smooth operations and timely updates. Your responsibilities will include scheduling coordination, attendance monitoring, providing progress updates, and performing related duties to support property management functions.

Key Responsibilities

• Coordinate appointments and schedules with residents.
• Ensure timely reporting of service personnel.
• Communicate any delays to residents promptly.
• Monitor and track progress of ongoing work assignments.
• Carry out additional tasks as required.

Candidate Profile

• Possess at least an O Level qualification or equivalent.
• Demonstrate excellent communication capabilities.

Why Join Knight Frank?

• Ample opportunities for professional development and career advancement.
• Be part of a supportive and collaborative team that values your contributions.
• Access to continuous learning to help improve your skillset and progress your career.

Compensation & Additional Information

A competitive salary package is offered.

Note: This vacancy is filled through direct recruitment by Knight Frank; applications submitted via recruitment agencies will not be considered and no fees will be paid for unsolicited CVs.