Customer Relationship Manager

Job Overview

We are seeking a Customer Relationship Manager based in Kolkata, West Bengal, to assist in managing daily business operations and ensuring smooth team functioning within Bajaj Life Insurance Company Limited.

Key Responsibilities

• Assist the Manager in overseeing daily operational activities.
• Track and evaluate team performance to meet established business goals.
• Coordinate, plan, and organize daily schedules and tasks effectively.
• Provide training, mentorship, and encouragement to team members.
• Compile reports and keep precise records of business processes.
• Address and resolve issues raised by customers and employees in a professional manner.
• Adhere strictly to company policies and protocols to maintain compliance.
• Identify and recommend ways to enhance productivity and operational efficiency.