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Customer Care Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 12,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 2 മണിക്കൂർ മുൻപ്
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are looking for a dedicated Customer Care Executive to join Nevixa Enterprises in Kolkata, West Bengal. This role involves handling inbound customer inquiries efficiently while providing accurate information about our products, services, and promotional offers. The ideal candidate will be instrumental in understanding and addressing customer needs and resolving complaints effectively.
Key Responsibilities
- Handle inbound customer calls promptly and professionally.
- Provide clear and detailed information about the company's products, services, and ongoing offers.
- Assess and identify customer needs and communicate clarifications where necessary.
- Resolve customer complaints and maintain detailed records of these interactions.
Skills
How they work
Communication