Customer Assistant (Permanent 30 - 35 Hours) - Naas Extra, Kildare

Role Overview

This role at Tesco focuses on providing exceptional service to customers through a diverse product range including food, clothing, electronics, and financial services. The company values respect and equal growth opportunities, fostering a supportive workplace culture.

Key Duties

• Consistently prioritize customers in every action taken.
• Develop relationships with customers to serve them proudly.
• Ensure the availability of products and services at all times.
• Maintain product quality by handling items with care.
• Keep sales floors and stock areas clean and orderly.
• Adhere to departmental procedures and company policies, including health and safety standards.
• Flexibly support other departments when required.

Candidate Requirements

• Deliver friendly and proactive customer service, including smiling, greeting, and assisting customers.
• Demonstrate dedication and hard work toward customers, team members, and department goals.
• Effectively prioritize tasks to meet customer needs.
• Show adaptability and resilience in response to changing business demands.
• Follow instructions accurately, whether verbal or written.
• Maintain reliability and punctuality.
• Present a smart and tidy appearance consistently.

Benefits and Perks

• Competitive salary with bonus opportunities.
• Virtual GP service offering video consultations and prescription services, including for family members at reduced rates.
• 24/7 Employee Assistance Program providing emotional support and wellbeing resources for employees and their families.
• Colleague Clubcard discounts: 10% off regularly, special 15% and 20% discount days, including clothing discounts, with options for family extension.
• Life assurance and pension plan (subject to eligibility).
• Save As You Earn scheme availability (conditions apply).
• Paid family leave, bike-to-work scheme, long service awards, and commuter benefits.

Company Background

Tesco Ireland operates over 190 stores, employing more than 13,000 people regionally and supporting many suppliers, especially small and medium-sized enterprises and farming families. It is a major buyer of Irish food and drink products and engages in numerous community and sustainability initiatives to support local groups, raise funds for medical equipment, and combat food insecurity nationwide.

Diversity and Inclusion

Tesco strives to maintain an inclusive environment where individuals can be themselves, celebrating diversity and offering flexible work arrangements to accommodate different life stages and challenges. Recruitment and accessibility support are provided to ensure equitable hiring processes for all candidates.

Additional Information

Employment offers are conditional upon submitting bank account details prior to starting. Applicants requiring recruitment process adjustments can request support by contacting Tesco Ireland recruitment.