Conference & Events Coordinator

About the Role

Mandarin Oriental, Doha seeks a Conference & Events Coordinator to join its Commercial Strategy Department. This position plays a pivotal role in ensuring the smooth transition and coordination between Sales and Operations teams for conferences, events, outside catering, and group bookings. The coordinator manages all confirmed events after contract signing, maintaining active communication with clients throughout planning and execution, and liaising internally while providing post-event feedback. Reporting directly to the Director of Conference & Events, this role supports the proactive sales team without being responsible for lead generation.

Key Responsibilities

• Support the Commercial Strategy team and assist with various upcoming tasks beyond the department scope as needed.
• Maintain Mandarin Oriental, Doha's high grooming and appearance standards to reflect professionalism and attention to detail.
• Follow established procedures for conference and event sales administration, including client data management and tracking within the department.
• Deliver timely and efficient service that meets customer needs within operational capacities.
• Organize and maintain structured filing systems for easy information retrieval.
• Prepare and submit required reports promptly as requested.

Candidate Profile

• Driven and self-assured individual with a professional yet humble demeanor.
• Possess senior secondary school credentials.
• Hold a degree or Higher National Diploma equivalent in Hospitality, Hotel Management, or Business Management.
• Previous experience in Gulf Cooperation Council (GCC) countries is considered an advantage.
• Proficient with computers and skilled in using various computer applications.

Employee Benefits

• Customized learning and development programs designed to foster career growth at different stages.
• The MOstay program offering complimentary and discounted stays at Mandarin Oriental properties worldwide for employees and their families.
• Comprehensive health benefits and wellness programs focused on promoting a healthy work-life balance.
• Retirement plans tailored according to tenure and job position, reflecting our appreciation for employee commitment.
• A competitive remuneration package including salary and benefits.
• Provided transportation and housing arrangements.
• Support with relocation and provision of vacation tickets.