Casual Night Porter

About the Role

We are seeking a Casual Night Porter to join our team at Hilton Garden Inn Dublin City Centre. This role is ideal for individuals who thrive in a lively hospitality environment and want to deliver outstanding guest experiences during overnight hours.

Key Responsibilities

• Provide support throughout the night to ensure smooth hotel operations.
• Enhance guest satisfaction from check-in through check-out by offering exceptional customer service.
• Efficiently handle guest inquiries and resolve issues as they arise.
• Strictly adhere to health and safety guidelines.
• Prepare hotel facilities for the next day’s activities.

Candidate Profile

• Effective and confident communication skills.
• Keen attention to detail.
• A genuine passion for delivering excellent customer service.
• Ability to work both independently and as part of a team.
• Flexible mindset with a willingness to learn and grow.

Benefits

• Attractive employee discounts on food, beverages, and accommodations throughout the hotel group.
• Special discounted rates available for friends and family.
• Access to an Employee Assistance Program.
• Complimentary use of the leisure club where applicable.
• Participation in annual social events.
• Free parking availability when applicable.
• Staff meals provided during shifts.
• Uniform supplied to all staff members.

Additional Information

This position is under the casual contract type with full-time hours based onsite at Hilton Garden Inn Dublin City Centre, located adjacent to the International Financial Services Centre (IFSC), Dublin. The hotel's prime placement offers convenience for business travelers, including proximity to the convention center and Connolly Rail Station. The property is managed by Klarent Hospitality, a company recognized for promoting leadership, respect, diversity, inclusion, and a supportive workplace culture.