Business Operations Associate

Position Overview

The Business Operations Associate role is a full-time, remote position designed to support various operational functions within the company. The work schedule is Monday through Saturday, from 10:00 AM to 7:00 PM, with flexibility as per business needs.

Mandatory Requirements

• Possession of a personal laptop
• Reliable internet connectivity
• Proficiency in MS Excel and Google Sheets
• Strong communication abilities
• High attention to detail

Key Responsibilities

• Recruitment Operations: Generate daily reports for recruiters and clients, consolidate updates, manage CV submission tracking, monitor interview statuses and candidate feedback, maintain records of new joiners and drop-outs, collaborate with recruiters on pending data, and ensure data precision.
• Database Management: Update the candidate database on a daily basis, map internal client details accurately, eliminate duplicates, and maintain database cleanliness.
• Business Support: Perform survey calls aimed at discovering new business opportunities, maintain vendor databases, analyze survey results to prepare reports, and coordinate documentation activities.
• Reporting: Prepare daily reports including recruiter line-ups, CV sharing, pending feedback, interviews scheduled, joiners, and drop-outs; weekly performance reports monitoring recruiter activities, client pipelines, and database status; monthly comprehensive operations dashboards covering overall performance, recruiter productivity, survey summaries, and vendor status.

Required Skills

• Intermediate Microsoft Excel skills
• Knowledge of Google Sheets
• Preferably experience with pivot tables and advanced formulas such as VLOOKUP or XLOOKUP
• Email drafting and documentation capabilities
• Strong focus on data accuracy and effective follow-up