Business Manager – MSME/SME Loans

About the Role

The position of Business Manager in MSME/SME Loans involves sole responsibility for driving sales and business loan acquisitions among MSMEs and small enterprises. The role requires active client sourcing, relationship nurturing, field sales activities, coordination in loan processing, and meeting disbursement targets on a monthly and quarterly basis.

Key Duties and Responsibilities

• Identify and secure new customers for both secured and unsecured business loans through direct prospecting, personal referrals, and on-site visits.
• Meet assigned monthly and quarterly targets for loan disbursements and associated revenue generation.
• Engage with potential clients to comprehend their business needs and suggest appropriate financing solutions.
• Develop and sustain strong relationships with MSME clients to encourage repeat business and customer referrals.
• Offer support post-loan disbursement and address any client inquiries or concerns effectively.
• Collaborate with Credit and Operations teams to facilitate smooth loan application processing and documentation.
• Ensure all loan documents are complete and comply with both internal policies and regulatory standards.
• Manage credit assessments, Know Your Customer (KYC) compliance, and documentation requirements efficiently.
• Monitor competitor products, evolving market trends, and client preferences to provide valuable insights to improve product offerings and sales approaches.

Candidate Qualifications and Experience

• Possess 3 to 6 years of relevant experience in SME or MSME lending, or BFSI sales.
• Hold a graduate or postgraduate degree, preferably in Business or related discipline.
• Demonstrate a solid understanding of MSME lending products and diverse customer segments.
• Be knowledgeable about NBFC regulatory guidelines and maintain compliance awareness.
• Have a foundational grasp of credit underwriting principles.
• Familiar with loan documentation procedures and KYC norms.
• Exhibit excellent communication, persuasion, and interpersonal skills.
• Have the ability to work autonomously and efficiently manage schedules.
• Maintain a customer-focused and target-driven attitude.
• Upkeep high standards of integrity, regulatory compliance, and flexibility to adapt to change.

Skills Required

• MSME and SME Lending expertise.
• Salesmanship in business loans including secured and unsecured varieties.
• Business development acumen.
• Experience in field sales and client sourcing.
• Client relationship management skills.
• Credit evaluation and loan documentation.
• KYC compliance and lead generation strategies.
• Negotiation capabilities and stakeholder coordination.

Additional Information

The role requires active collaboration with various internal departments such as Accounts, Credit, Compliance & Risk, Operations, Product Development, Human Resources, alongside external stakeholders including clients and Direct Selling Agents (DSAs).

Department: SME – Business Enterprise

Industry: BFSI and SME Lending

Nature of Role: Business Development and Sales-oriented with a strong field presence targeting client acquisition and support.