Banking Operations Officer

Role Overview

This position involves handling government Requests for Information (RFIs), examining and confirming client expenditures, data, and monetary transactions, verifying client details, and ensuring fulfillment of info requests in line with compliance standards.

Primary Duties

• Manage government Requests for Information (RFIs) efficiently.
• Assess and authenticate client financial activities and information.
• Conduct client validations ensuring adherence to requests.
• Collaborate with government-related document reviews.
• Meet service level agreements (SLA) for task completion and productivity.
• Adhere to established policies and operating procedures.
• Maintain confidentiality when handling correspondence and sensitive information, escalating issues suitably.
• Assist in completing business procedures accurately and on time.
• Report unusual or high-risk tasks as required.
• Engage in initiatives for process enhancement.
• Ensure thorough due diligence for transactional accuracy.
• Comply with the Bank Code of Conduct consistently.

Required Qualifications

• 1 to 2 years’ experience in banking or financial sector.
• Experience working under SLA-driven environments.
• Ability to quickly learn and use internal technological systems.
• Proficiency in MS Office 365 applications like Word, Outlook, and Excel.

Preferred Skills

• Experience working with government-related requests or documentation reviews.

About the Employer

Dexian is a major provider specializing in staffing, IT, and workforce solutions, employing over 12,000 people worldwide across 70 locations. Established in 2023 via the merger of DISYS and Signature Consultants, Dexian integrates talent, technology, and organizations to deliver transformative results. It is recognized as a top IT staffing company and the second largest minority-owned staffing agency in the U.S.

Employment Details

Position is located in Mississauga, Ontario, with a hybrid work model. The contract term is for 6 months with possibilities of extension or conversion. The employer is an equal opportunity organization committed to diversity and provides accommodations for disabilities to facilitate recruitment and selection processes.