Administrative Assistant, Corporate Communication

Role Overview

This position supports Macy’s Enterprise and External Communications team, with primary focus on Corporate Communications and Financial Communications, while also contributing to broader Brand PR work. The role calls for strong organization, good judgment, anticipation of needs, and a proactive approach in a busy, changing environment.

About Macy’s

Macy’s describes itself as a place built on more than 160 years of stories, traditions, innovation, and memorable moments for customers and colleagues. The company highlights major signature events such as the Macy’s 4th of July Fireworks, the Thanksgiving Day Parade, the Flower Show, and holiday initiatives as part of its culture and brand identity.

Administrative Support

• Deliver senior-level administrative and operational assistance to the SVP of Corporate Communications and Public Affairs and the VP of External Communications, helping priorities move forward on time and keeping daily work running smoothly.
• Oversee a demanding executive calendar, including meeting prioritization, conflict resolution, scheduling coordination, and anticipating upcoming needs to improve efficiency.
• Arrange travel, conference attendance, event logistics, expense reports, and invoice-related administration.
• Assist with team budget monitoring, purchase orders, invoice handling, and vendor administration.

Corporate and Financial Communications

• Support external communication plans for company initiatives, leadership updates, business announcements, and financial milestones.
• Track and monitor media coverage related to earnings, investor news, and company announcements, and help lead the daily enterprise media report with accurate summaries and insights for senior leaders.
• Help organize executive media opportunities by preparing interview support, briefing materials, media lists, and logistics.
• Create post-announcement and campaign summaries that pull together results, coverage outcomes, and lessons learned for future planning.

Agency and Vendor Coordination

• Work with PR agencies and vendors on a day-to-day basis by preparing briefs, following deliverables, and keeping deadlines on track.
• Keep media lists for corporate and financial areas current and well organized.

Cross-Functional and Brand PR Support

• Assist with broader Brand PR efforts such as campaigns, collaborations, product launches, events, and cross-functional communication, while also handling administrative tasks like budget tracking, internal updates, and daily media clip reporting.
• Provide on-site help for major enterprise events, including the Macy’s Flower Show, Macy’s 4th of July Fireworks, Macy’s Thanksgiving Day Parade, Black Friday, and holiday programs. This may require weekend and national holiday availability.
• Additional responsibilities may be assigned as needed.

Skills and Working Style

The ideal candidate should understand media relations basics, reporter needs, and news flow; stay highly organized; manage competing deadlines; collaborate across teams and with outside partners; and turn media coverage or campaign performance into useful summaries and recommendations.

Qualifications

Candidates should have a high school diploma, GED, or an equivalent level of related work experience. A background of 1 to 3 years in communications, public relations, journalism, or a similar field is preferred, and internships count toward this experience. The role also requires the ability to sit, speak, hear, use hands and fingers for handling or touching, occasionally move around the workplace, reach with arms, and maintain close vision. A flexible schedule based on department and company needs is also required.

Benefits and Compensation

The company offers competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Additional support includes learning and leadership development, Colleague Resource Groups, volunteer opportunities, merchandise discounts, performance-based incentives, annual merit review, an Employee Assistance Program with mental health counseling plus legal and financial advice, and tuition reimbursement. The job may also be eligible for performance-based incentives or bonuses, and benefits may include medical, vision, dental, life, and disability insurance options along with PTO accruals and holidays depending on eligibility.

Additional Information

This role is not fully described above, and Macy’s notes that duties may change at any time. The company states that it is an equal opportunity employer and is committed to a diverse and inclusive workplace. The internal job code listed is HRCOM00.