Account Manager - Berlin

About Booking.com

Booking.com thrives on data-driven decisions, embedding technology and innovation into every facet of its operations. Beyond code and metrics, it embodies the excitement of travel—the first night in a new city, the journeys taken, and the connections made. Through its products and partnerships, Booking.com aims to simplify global travel experiences for everyone.

Role Overview

We are looking for a full-time German-speaking Account Manager to join our Berlin office. In this role, you will assist Booking.com BV by guiding accommodation partners regarding their business performance, revealing market opportunities, and sharing trends in the industry. Using Booking.com’s platforms, tools, and products, you will help partners optimize their presence and deliver outstanding experiences to customers.

Key Responsibilities

• Effectively conveying ideas and adapting communication style to suit different audiences.
• Analyzing local markets to identify trends and drivers while prioritizing the management of an account portfolio to maximize business value.
• Understanding and prioritizing partner needs to create meaningful value.
• Developing and proposing mutually beneficial solutions tailored to partner requirements.
• Leading discussions with partners to gain consensus and achieve successful outcomes.
• Representing Booking.com professionally, reflecting the company’s values in all partner interactions.
• Demonstrating self-awareness to manage emotions and behaviors, enhancing collaboration with partners.

Qualifications & Skills

• Minimum of 2 years’ experience in account management or sales roles.
• Proficiency in both spoken and written German and English.
• Background or affinity with e-commerce or the travel industry is advantageous.
• Self-driven, responsible, capable of working independently, and a strong team player who embraces flexibility and change.
• Possession of a valid driver’s license and willingness to travel up to 50% of the time.

Benefits & Perks

• Generous paid leave policy including parental, grandparent, bereavement, and caregiving leave.
• Flexible hybrid work model with options for flexible hours and up to 20 remote working days annually from your home country.
• Exclusive industry-leading discounts worth up to €1400 annually, including automatic Genius Level 3 status and wallet credits.

Diversity, Equity & Inclusion

Booking.com values diversity and fosters an inclusive culture reflecting over 140 nationalities and diverse backgrounds. We ensure equitable accommodations for employees with disabilities throughout the hiring and employment process, nurturing an environment where everyone can thrive.

Additional Information

• This position does not include relocation support.
• Pre-employment screening may be conducted, covering employment history, education, and other relevant credentials as per legal requirements.
• Booking.com is an equal opportunity employer committed to creating a workplace free from discrimination of any kind.
• Please submit your CV and supplementary documents in English.