Account Executive

About the Company

Sway is an innovative and rapidly expanding logistics and technology startup focused on revolutionizing delivery and return solutions for e-commerce brands and third-party logistics providers (3PLs). Their platform operates through a network of driver partners on optimized local routes, powered by advanced technology that delivers a seamless, on-demand customer experience comparable to ridesharing or food delivery.

The company’s mission centers on simplifying online shopping and returns by enhancing the critical last-mile delivery segment of e-commerce. Supported by leading investors and seasoned founders from brands like Allbirds and Warby Parker, Sway boasts a team that includes operators from companies such as Uber and Pitney Bowes.

Role Overview

Sway is seeking an Account Executive dedicated to promoting growth and expanding partnerships with brands and retailers. This role involves managing the entire sales lifecycle—from identifying prospects and nurturing relationships to negotiating and closing significant deals. Collaboration with company leadership and cross-functional teams to implement customer-focused solutions is essential.

This position is perfect for a driven sales professional who thrives in a dynamic startup atmosphere and values forming impactful partnerships with multifaceted organizations.

Key Responsibilities

• Manage all phases of the sales process including prospecting, needs discovery, solution crafting, presentations, negotiations, and contract finalization.
• Develop and maintain a robust sales pipeline through targeted outreach, relationship management, and strategic account development.
• Engage with brands, retailers, and enterprises with multiple locations to uncover new revenue channels.
• Create and execute account plans to enhance Sway’s market penetration and customer engagement within strategic sectors.
• Consistently meet or surpass monthly, quarterly, and yearly revenue goals.
• Partner closely with clients to comprehend their business needs, operational hurdles, and objectives, tailoring solutions accordingly.
• Forge trusted, strategic relationships with key stakeholders throughout the customer lifecycle.
• Work collaboratively with departments such as Finance, Operations, Product, and Technology to ensure smooth onboarding and sustained client satisfaction.
• Stay informed on industry trends, competitive landscape, and prospective markets to refine sales approach and positioning.
• Maintain up-to-date sales pipeline data, forecasts, and reports using CRM platforms.

Candidate Requirements

Essential Qualifications:

• Minimum of 4 years experience in B2B sales with proven success in selling complex solutions.
• Proven ability to manage full sales cycles, including prospecting, negotiating, and closing deals.
• Excellent communication, presentation, and interpersonal skills.
• Strong multitasking and prioritization capabilities in a fast-paced setting.
• Solid commercial insight to recognize customer issues and design apt solutions.
• Experience with CRM software such as Salesforce, HubSpot, or equivalent.
• Track record of consistently achieving or exceeding sales targets.

Preferred Experience:

• Background in selling last-mile logistics, e-commerce, SaaS, technological, or operational solutions.
• Existing networks with brands, retailers, marketplaces, or multi-location companies.
• Experience engaging operations, supply chain, retail, or logistics departments.
• Prior work in high-growth startups or companies undergoing scaling phases.
• Managing strategic accounts and expanding revenue within those accounts.

Why Work with Sway

• Join a fast-paced startup shaping the future of logistics and return solutions.
• Play a critical part in forging strong customer partnerships and fueling company growth.
• Access comprehensive health, dental, and vision insurance coverage.
• Benefit from an unlimited paid time off policy supporting work-life balance.
• Opportunity to obtain employee stock options and share in company success.
• Engage in a collaborative, energetic environment emphasizing ownership, innovation, and results.

The Sway Culture

• Team Advantage: Supportive teamwork, humility, and collaboration to achieve exceptional outcomes.
• Ownership: Initiative-taking, accountability, and turning challenges into improvements.
• Adaptability: Urgency and flexibility to continuously improve.
• Data-Driven Decisions: Combining data analysis with experience for intelligent strategies.
• Attention to Detail: Emphasizing customer experience through careful handling and constant refinement.

Additional Information

This role is remote with a hybrid option preferred in Los Angeles or New York. The annual salary range is $100,000 to $125,000 USD for hybrid or remote work arrangements.